Most common 2020 Mercedes-Benz GLA250 problems
Share of the 11 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercedes-Benz GLA250 complaints by model year
Best GLA250 years: 2024, 2020, 2017. Years to avoid: 2015. Compare all years →
2020 Mercedes-Benz GLA250 recalls (5)
Communication › Auto crash notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.
Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.
Fuel system, gasoline › Fuel injection system › Injectors
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine.
Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.
Structure › Body › Roof and pillars
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45…
Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.
Communication › Auto crash notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles.
Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021.
Communication › Auto crash notification
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2020 Mercedes-Benz GLA250:
Front Roof Panel Detachment
On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the…
What 2020 Mercedes-Benz GLA250 owners say
Electrical system
1. POWER STEERING: STEERING WHEEL WENT OUT ON A FREEWAY ALMOST CAUSING MASSIVE COLLISION (this has happened twice) 2. Car Jerkiness: reported this to MBZ of San Rafael for 2 years (went into shop 10+ times for same issue and not resolved. It lunges forward while driving. This also is a safety issue almost causing me to hit a pedestrian 3. Vehicle Not opening 4. Vehicle Overheating 5. Faulty Wiring 6. Screen Black out
Vehicle: 2020 Mercedes-Benz GLA 250 VIN: [redacted] I am filing a safety complaint regarding a severe, recurring defect in the Electronic Parking Brake (EPB) and vehicle braking system. On three separate occasions, the vehicle has malfunctioned while driving, dangerously creating an imminent risk of an accident. Without warning, the vehicle acts as if the emergency parking brake has been manually engaged. Immediately following this event, multiple warning lights illuminate on the dashboard (including a warning stating "Active Brake Assist Functions Limited"). Once these lights appear, the braking system completely locks up the wheels, stalling the vehicle in place and making it entirely impossible to move. This failure has occurred in active traffic, leaving the vehicle stranded and creating a severe rear-end collision hazard. …
2020 Mercedes-Benz GLA250 engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.0L 4-cyl turbo | 7-speed dual-clutch | FWD | 24 / 34 / 28 |
EPA ratings. Class: Small SUV.
Frequently asked questions
Is the 2020 Mercedes-Benz GLA250 a good car?
Based on 11 owner complaints filed with NHTSA, the 2020 GLA250 rates better than average: 55% fewer complaints than a typical year of the GLA250 at the same age. It is one of the best GLA250 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2020 Mercedes-Benz GLA250?
The electrical system — 3 complaints, 27% of all complaints for this model year. Next are the transmission & drivetrain (2) and steering (2).
How many recalls does the 2020 Mercedes-Benz GLA250 have?
There are 5 recalls for the 2020 Mercedes-Benz GLA250, the most recent from May 20, 2022 (auto crash notification). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Mercedes-Benz GLA250?
The best years by complaints, compared at the same age, are 2024, 2020 and 2017. Years to avoid or approach with caution: 2015. See the full Mercedes-Benz GLA250 years comparison.
At what mileage do 2020 Mercedes-Benz GLA250 problems happen?
The median mileage reported in complaints is about 86,000 miles; 50% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.