Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2020 | 4 | — | 3 | Collision Avoidance | Few |
| 2019 | 4 | — | 14 | Transmission | Few |
* Complaints compared with the median Sprinter (VS30) year at the same age, so new and old years are judged fairly. How this works.
Most common Mercedes-Benz Sprinter (VS30) problems
Latest Mercedes-Benz Sprinter (VS30) recalls
Electrical system › Wiring › Fuses and circuit breakers
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Remedy: Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed.
Service brakes, hydraulic › Foundation components › Disc
Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Remedy: A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Electronic stability control (ESC) › Control module › Software
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter vehicles equipped with the camper upfit option. The Electronic Stability Control (ESP) software was not updated for vehicles with a higher center of gravity.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed on July 2, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HOLAPLI.
Steering › Hydraulic power assist › Hose, piping, and connections
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Remedy: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267.
Equipment › Other › Labels
Daimler Vans USA, LLC (DVUSA) is recalling one 2019 Mercedes Benz Sprinter vehicle. The VIN number listed on the vehicle's dash board, certification label, and body-in-white do not match. As such, this vehicle fails to comply with the requirements of 49 CFR Part 567, "Certification."
Remedy: DVUSA will notify the owner, and a dealer will replace the VIN listed on the vehicle's dash board and certification label, free of charge. The recall began May 11, 2021.
Frequently asked questions
What years of the Mercedes-Benz Sprinter (VS30) should you avoid?
None of the Mercedes-Benz Sprinter (VS30) years has an unusually high number of complaints compared with the others at the same age.
What are the most common Mercedes-Benz Sprinter (VS30) problems?
Across all years, owners report the most problems with the transmission & drivetrain (2), equipment & accessories (2) and electrical system (2). Transmission complaints peak in the 2019 model year.
How many recalls has the Mercedes-Benz Sprinter (VS30) had?
15 recalls across 2019–2020. The model year with the most is 2019. See all Mercedes-Benz Sprinter (VS30) recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.