2021 Mercedes-Benz GLS580 Problems & Complaints

Few complaints

Owners have filed 5 complaints about the 2021 Mercedes-Benz GLS580 with the National Highway Traffic Safety Administration. That is a low number of complaints for a car on sale this long. The most reported problem area is the electrical system (2 complaints). 11 recalls cover this model year.

5complaints
11recalls
1crashes
0fires
2injuries
0deaths

Most common 2021 Mercedes-Benz GLS580 problems

  • Electrical system
    240%
  • Engine & cooling
    240%
  • Air bags~3,000 miles
    120%
  • Windows, wipers & sunroof
    120%
  • Suspension
    120%
  • Fuel & propulsion system~83,000 miles
    120%

Share of the 5 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz GLS580 complaints by model year

202020212022202320262513
Owner complaints per model year, Mercedes-Benz GLS580. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Mercedes-Benz GLS580 years →

2021 Mercedes-Benz GLS580 recalls (11)

Electrical system › Wiring

NHTSA recall 24V-207 · Mar 15, 2024 · 116,020 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles.

Remedy: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 23V-445 · Jun 26, 2023 · 143,551 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Visibility › Defroster/defogger/HVAC system

NHTSA recall 23V-177 · Mar 17, 2023 · 61,450 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Remedy: Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.

Seats › Mid/rear assembly

NHTSA recall 22V-732 · Sep 30, 2022 · 59,574 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.

Remedy: Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Structure › Body

NHTSA recall 22V-680 · Sep 12, 2022 · 161,000 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Remedy: Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication › Auto crash notification

NHTSA recall 22V-365 · May 20, 2022 · 242,722 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Show 5 more recalls

Electrical system › Wiring › Interior/under dash

NHTSA recall 22V-231 · Apr 8, 2022 · 21,306 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to…

Remedy: Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Visibility › Glass, side/rear

NHTSA recall 21V-832 · Oct 22, 2021 · 23 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

Remedy: Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Electrical system › Software

NHTSA recall 21V-354 · May 14, 2021 · 343,191 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021.

Communication › Auto crash notification

NHTSA recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.

Electrical system › Instrument cluster/panel

NHTSA recall 20V-089 · Feb 14, 2020 · 2,101 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles.

Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

2021 Mercedes-Benz GLS580 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
4.0L 8-cyl turbo hybrid9-speed automatic4WD16 / 21 / 18

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2021 Mercedes-Benz GLS580 a good car?

That is a low number of complaints for a car on sale this long. So far owners have filed 5 complaints with NHTSA.

What is the most common problem with the 2021 Mercedes-Benz GLS580?

The electrical system — 2 complaints, 40% of all complaints for this model year. Next are the engine & cooling (2) and air bags (1).

How many recalls does the 2021 Mercedes-Benz GLS580 have?

There are 11 recalls for the 2021 Mercedes-Benz GLS580, the most recent from March 15, 2024 (wiring). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

At what mileage do 2021 Mercedes-Benz GLS580 problems happen?

The median mileage reported in complaints is about 83,000 miles; 50% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.