The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.
The risk
An overheated ground connection can increase the risk of a fire.
The fix
Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
Recall details
| NHTSA campaign | 24V-207 (24V207000) |
|---|---|
| Manufacturer number | 2024040002 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Electrical system › Wiring |
| Report date | March 15, 2024 |
| Owners notified | May 3, 2024 |
| Vehicles affected | 116,020 |
| Initiated by | Manufacturer |
Vehicles covered
- 2021 Mercedes-Benz AMG GLE53
- 2022 Mercedes-Benz AMG GLE53
- 2023 Mercedes-Benz AMG GLE53 4MATIC+
- 2024 Mercedes-Benz AMG GLE53 4MATIC+
- 2021 Mercedes-Benz AMG GLE63 S
- 2022 Mercedes-Benz AMG GLE63 S
- 2023 Mercedes-Benz AMG GLE63 S 4MATIC+
- 2021 Mercedes-Benz AMG GLS63
- 2022 Mercedes-Benz AMG GLS63
- 2023 Mercedes-Benz AMG GLS63 4MATIC+
- 2023 Mercedes-Benz GLE350
- 2024 Mercedes-Benz GLE350
- 2020 Mercedes-Benz GLE450
- 2021 Mercedes-Benz GLE450
- 2022 Mercedes-Benz GLE450
- 2023 Mercedes-Benz GLE450
- 2024 Mercedes-Benz GLE450
- 2020 Mercedes-Benz GLE580
- 2021 Mercedes-Benz GLE580
- 2022 Mercedes-Benz GLE580
- 2023 Mercedes-Benz GLE580
- 2019 Mercedes-Benz GLS450
- 2020 Mercedes-Benz GLS450
- 2021 Mercedes-Benz GLS450
- 2022 Mercedes-Benz GLS450
- 2023 Mercedes-Benz GLS450
- 2020 Mercedes-Benz GLS580
- 2021 Mercedes-Benz GLS580
- 2022 Mercedes-Benz GLS580
- 2023 Mercedes-Benz GLS580
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the electrical system
- 2021 Mercedes-Benz AMG GLE53 electrical problems 9
- 2022 Mercedes-Benz AMG GLE53 electrical problems 2
- 2022 Mercedes-Benz AMG GLE63 S electrical problems 1
- 2021 Mercedes-Benz AMG GLS63 electrical problems 1
- 2023 Mercedes-Benz GLE350 electrical problems 2
- 2024 Mercedes-Benz GLE350 electrical problems 1
- 2020 Mercedes-Benz GLE450 electrical problems 14
- 2021 Mercedes-Benz GLE450 electrical problems 9
- 2022 Mercedes-Benz GLE450 electrical problems 4
- 2023 Mercedes-Benz GLE450 electrical problems 2
- 2024 Mercedes-Benz GLE450 electrical problems 2
- 2021 Mercedes-Benz GLE580 electrical problems 1
Frequently asked questions
Is the recall 24V-207 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 116,020 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.