Mercedes-Benz Recall 20V-089: Electrical system – instrument cluster/panel

Affected: 2020 Mercedes-Benz AMG CLA35, 2021 Mercedes-Benz AMG GLE53, 2021 Mercedes-Benz AMG GLE63 S and 6 more. Filed with NHTSA on February 14, 2020, covering about 2,101 vehicles.

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

The risk

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Recall details

NHTSA campaign20V-089 (20V089000)
Manufacturer number2020030019
ManufacturerMercedes-Benz USA, LLC
ComponentElectrical system › Instrument cluster/panel
Report dateFebruary 14, 2020
Owners notifiedMarch 31, 2020
Vehicles affected2,101
Initiated byManufacturer

Vehicles covered

Plus 1 other model/year combinations not covered on this site.

Owner complaints about the electrical system

Frequently asked questions

Is the recall 20V-089 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 2,101 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.