The problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.
The risk
Detached rear glass can become a road hazard, increasing the risk of a crash.
The fix
Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall details
| NHTSA campaign | 21V-832 (21V832000) |
|---|---|
| Manufacturer number | 2021110007 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Visibility › Glass, side/rear |
| Report date | October 22, 2021 |
| Owners notified | December 8, 2021 |
| Vehicles affected | 23 |
| Initiated by | Manufacturer |
Vehicles covered
- 2021 Mercedes-Benz AMG GLE53
- 2021 Mercedes-Benz AMG GLE63 S
- 2021 Mercedes-Benz GLE350
- 2021 Mercedes-Benz GLE580
- 2021 Mercedes-Benz GLS450
- 2021 Mercedes-Benz GLS580
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 21V-832 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 23 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.