2018 Mercedes-Benz GLA250 Problems & Complaints

Averageabout as many complaints as a typical year of the GLA250 at the same age

Owners have filed 50 complaints about the 2018 Mercedes-Benz GLA250 with the National Highway Traffic Safety Administration. That is about average for the GLA250 at the same age. The most reported problem area is the engine & cooling (12 complaints, typically around 30,000 miles). 12 recalls cover this model year.

50complaints
12recalls
2crashes
1fires
1injuries
0deaths

Most common 2018 Mercedes-Benz GLA250 problems

  • Engine & cooling~30,000 miles
    1224%
  • Other / not specified~1,000 miles
    1020%
  • Electrical system~46,000 miles
    1020%
  • Fuel & propulsion system~20,000 miles
    714%
  • Air bags~46,000 miles
    612%
  • Transmission & drivetrain~45,000 miles
    612%
  • Wheels & tires~2,000 miles
    510%
  • Body & structure~2,000 miles
    48%
  • Driver assistance
    48%
  • Windows, wipers & sunroof~46,000 miles
    36%
  • Suspension~2,000 miles
    24%
  • Steering~68,000 miles
    24%
  • Brakes
    12%
  • Lights
    12%

Share of the 50 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz GLA250 complaints by model year

201520162017201820192020202120222023202494503150291121582
Owner complaints per model year, Mercedes-Benz GLA250. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best GLA250 years: 2024, 2020, 2017. Years to avoid: 2015. Compare all years →

2018 Mercedes-Benz GLA250 recalls (12)

Structure › Body › Roof and pillars

NHTSA recall 23V-854 · Dec 15, 2023 · 2,976 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior…

Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024.

Communication › Auto crash notification

NHTSA recall 22V-365 · May 20, 2022 · 242,722 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Steering › Gear box › Shaft sector

NHTSA recall 21V-229 · Apr 1, 2021 · 4,992 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

Remedy: MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021.

Structure › Body › Roof and pillars

NHTSA recall 21V-197 · Mar 19, 2021 · 15,096 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45…

Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge.

Communication › Auto crash notification

NHTSA recall 21V-072 · Feb 12, 2021 · 67 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles.

Remedy: MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021.

Communication › Auto crash notification

NHTSA recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.

Show 6 more recalls

Seat belts › Rear/other

NHTSA recall 19V-585 · Aug 12, 2019 · 3,435 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The left anchor plate of the rear middle seatbelt may be loose.

Remedy: MBUSA will notify owners, and dealers will inspect the left anchor plate of the rear middle seatbelt, correcting its installation as necessary, free of charge. The recall began September 13, 2019.

Seats

NHTSA recall 19V-132 · Feb 26, 2019 · 8 vehicles

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back.

Remedy: Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall began April 6, 2019.

Air bags › Side/window

NHTSA recall 18V-912 · Dec 19, 2018 · 13 vehicles

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.

Remedy: Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free…

Child seat › Tether › Connector/clip

NHTSA recall 18V-405 · Jun 15, 2018 · 399 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLA250 and GLA250 4Matic vehicles. The child seat top tether anchorage point on the center position of the rear seat may not have been installed.

Remedy: MBUSA will notify owners, and dealers will replace the rear seat backrest, free of charge. The recall began August 15, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Exterior lighting › Headlights

NHTSA recall 17V-653 · Oct 16, 2017 · 8 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLA250 4Matic vehicles. The low beam headlight settings on these vehicles may deviate from the required specification, reducing the range of light.

Remedy: MBUSA owns the affected vehicles. Dealers will inspect the headlight adjustment, correcting it as necessary, free of charge. The recall began on October 27, 2017.

Air bags › Frontal

NHTSA recall 17V-627 · Oct 6, 2017 · 495,290 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic…

Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2018 Mercedes-Benz GLA250:

Front Roof Panel Detachment

NHTSA investigation PE21001 · opened Jan 8, 2021 · closed Oct 14, 2021 · led to recall 21V-197

On January 8, 2021, after ongoing review with Mercedes Benz, the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) opened PE21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 Mercedes-Benz (Mercedes) C-Class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the…

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

What 2018 Mercedes-Benz GLA250 owners say

Engine & cooling

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated while driving at various speeds and attempting to accelerate, the vehicle hesitated and jerked abnormally before accelerating. The contact stated that the failure also occurred while accelerating from the vehicle idling. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the crankcase vent valve had malfunctioned and caused the failure. The contact was informed that the crankcase vent valve needed to be replaced. The vehicle had not been repaired. The dealer confirmed that the VIN was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

30,000 miles · Jan 2023

The contact owns a 2018 Mercedes-Benz GLA250. The contact stated that while the vehicle was parked, the check engine warning light illuminated. The contact used an OBD2 scanner and retrieved diagnostic trouble codes that indicated that the PCV valve had failed. The dealer was notified of the failure and advised the contact that the vehicle needed to be diagnosed to determine if the repair would be covered. The vehicle was not repaired. The contact related the failure to the Manufacturer Communication Number: 10241531. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

Exhaust system › Emission control › Crankcase (pcv) · 110,000 miles · Mar 2025

Electrical system

The contact owns a 2018 Mercedes-Benz GLA 250. The contact stated that while driving at various speeds, various warning lights, including the check engine, TPMS (Tire Pressure Monitoring System), oil, and other warning lights, were intermittently illuminated. The vehicle was taken to a dealer for a diagnostic test; however, no faults were found with the vehicle. The contact stated that the sunroof failed to completely close; because of the failure, water was leaking inside the vehicle during inclement weather. In addition, the air bag warning light had also become illuminated. The vehicle was not yet repaired. The manufacturer was notified of the failure, and the contact was promised a call back. The failure mileage was 45,695.

46,000 miles · Jun 2021

The vehicle experienced a sudden, total communication network crash on [redacted] the vehicle simultaneously triggered cascading critical safety system faults including " inoperable" messages for the SOS system, Supplemental Restraint System ( SRS) and antilock brake system(ABS) along with check engine light on dashboard. The car locked itself in park and completely refuses to engage any drive gears. I took it to the dealer in Henderson, NV and they reported to me on Dec 24, 2025 that it will be a $1200 diagnostic and the repairs can be thousands of dollars. Since then I have taken it to 5 European and independent shops and have spent thousands of dollars for guess work. This happens sporadically I have been broken down where tow trucks have to retrieve my car and take to a shop where they have no clue of the issue. …

Dec 2025

Fuel & propulsion system

The contact owns a 2018 Mercedes Benz GLA 250. The contact stated while the vehicle was parked, it was discovered that there was a fuel leakage. The hazard warning light was illuminated. The contact did research and discovered NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was taken back to the residence. A dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.

20,000 miles · Nov 2024

I am filing a complaint regarding my 2018 Mercedes-Benz GLA 250. My vehicle recently triggered a check engine light and was diagnosed by an independent mechanic with code P052E, related to the positive crankcase ventilation regulator valve / crankcase ventilation system. My mechanic advised that this issue appears to be similar to a known Mercedes-Benz issue affecting other model years and/or related Mercedes models. Mercedes-Benz has issued an emissions extended warranty/service coverage for a similar crankcase ventilation / intake line assembly issue on other vehicles, including fault code P052E71. However, my vehicle does not appear to be included despite having the same or very similar failure code and system issue. I am concerned that this may be a broader defect affecting additional Mercedes vehicles beyond the models currently covered. …

May 2026

2018 Mercedes-Benz GLA250 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo7-speed dual-clutchFWD24 / 33 / 27

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2018 Mercedes-Benz GLA250 a good car?

Based on 50 owner complaints filed with NHTSA, the 2018 GLA250 rates average: about as many complaints as a typical year of the GLA250 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2018 Mercedes-Benz GLA250?

The engine & cooling — 12 complaints, 24% of all complaints for this model year, most often about exhaust system › emission control › crankcase (pcv). Next are the electrical system (10) and fuel & propulsion system (7).

How many recalls does the 2018 Mercedes-Benz GLA250 have?

There are 12 recalls for the 2018 Mercedes-Benz GLA250, the most recent from December 15, 2023 (roof and pillars). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz GLA250?

The best years by complaints, compared at the same age, are 2024, 2020 and 2017. Years to avoid or approach with caution: 2015. See the full Mercedes-Benz GLA250 years comparison.

At what mileage do 2018 Mercedes-Benz GLA250 problems happen?

The median mileage reported in complaints is about 45,000 miles; 69% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.