2020 Mercedes-Benz E350 Problems & Complaints

Better than average71% fewer complaints than a typical year of the E350 at the same age

Owners have filed 8 complaints about the 2020 Mercedes-Benz E350 with the National Highway Traffic Safety Administration. That is 71% fewer than a typical E350 model year at the same age, making the 2020 one of the better E350 years. The most reported problem area is the engine & cooling (3 complaints). 6 recalls cover this model year.

8complaints
6recalls
0crashes
1fires
3injuries
0deaths

Most common 2020 Mercedes-Benz E350 problems

  • Other / not specified~0 miles
    338%
  • Engine & cooling
    338%
  • Electrical system~0 miles
    225%
  • Fuel & propulsion system~37,000 miles
    225%
  • Windows, wipers & sunroof~48,000 miles
    113%
  • Transmission & drivetrain~48,000 miles
    113%

Share of the 8 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Mercedes-Benz E350 complaints by model year

’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’20’21’22’23’24’25’2671015400350173641842232171642783151781396855
Owner complaints per model year, Mercedes-Benz E350. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best E350 years: 2017, 2015, 2020. Years to avoid: 2014, 2011, 2012, 2013, 2006. Compare all years →

2020 Mercedes-Benz E350 recalls (6)

Communication › Auto crash notification

NHTSA recall 22V-365 · May 20, 2022 · 242,722 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022.

Back over prevention › Display function

NHTSA recall 22V-232 · Apr 8, 2022 · 126,443 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Fuel system, gasoline › Fuel injection system › Injectors

NHTSA recall 21V-961 · Dec 13, 2021 · 139 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine.

Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication › Auto crash notification

NHTSA recall 21V-058 · Feb 5, 2021 · 1,292,258 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details.

Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021.

Engine and engine cooling › Engine › Gasoline › Turbo/supercharger

NHTSA recall 20V-364 · Jun 22, 2020 · 90 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.

Remedy: MBUSA will notify owners, and dealers will inspect the turbocharger oil lines and tighten them as necessary, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

Communication

NHTSA recall 20V-068 · Feb 7, 2020 · 239 vehicles

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC,…

Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

What 2020 Mercedes-Benz E350 owners say

Engine & cooling

There was smoke coming from from the engine compartment and spontaneous fire started while the car was at a stop light. The car was totally damaged. The car has less than 15000 miles driven. It is still under warranty. Information was sent to Mercedes-Benz USA with a certified mail and immediately via email from the dealership. Also was reported where the vehicle was stored if they wanted to investigate the engine. Benz USA just wanted me to fill out their standard report form. The towing company also told me that they had to tow another Benz not long ago from engine fire.

Aug 2024 · fire

Over the last couple of days, my car has displayed the "Engine Warning" message intermittently. I took this to the dealership for inspection and received the following fault code: P06DA00 - Inoperative Oil Pump Valve. For a car with low mileage, this could potentially be a car issue. The estimated total cost for labor and parts is over $5k. I think there are more cars affected.

Jun 2025

2020 Mercedes-Benz E350 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo9-speed automaticRWD23 / 32 / 26

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2020 Mercedes-Benz E350 a good car?

Based on 8 owner complaints filed with NHTSA, the 2020 E350 rates better than average: 71% fewer complaints than a typical year of the E350 at the same age. It is one of the best E350 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Mercedes-Benz E350?

The engine & cooling — 3 complaints, 38% of all complaints for this model year. Next are the electrical system (2) and fuel & propulsion system (2).

How many recalls does the 2020 Mercedes-Benz E350 have?

There are 6 recalls for the 2020 Mercedes-Benz E350, the most recent from May 20, 2022 (auto crash notification). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Mercedes-Benz E350?

The best years by complaints, compared at the same age, are 2017, 2015 and 2020. Years to avoid or approach with caution: 2014, 2011, 2012, 2013 and 2006. See the full Mercedes-Benz E350 years comparison.

At what mileage do 2020 Mercedes-Benz E350 problems happen?

The median mileage reported in complaints is about 48,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.