Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2004 Jeep Liberty owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2004 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the rear windows failed to operate as needed. The vehicle was taken to an independent mechanic, who informed the contact that the control module needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.
Tl* the contact owns a 2004 Jeep Liberty. The contact stated that the windows failed to stay up electronically. The dealer (piedmont Chrysler Dodge Jeep Ram aev, 4015 clemson blvd, anderson, sc 29621, [phone]) indicated that the extended warranty campaign was expired and the vehicle would need to be diagnosed to repair the failure. The contact had to temporarily wedge each of the four windows to ensure that the windows would not go down without warning. The vehicle was not repaired. The manufacturer also indicated that the extended warranty campaign expired and there was no recall to provide a remedy. The contact was advised to have a dealer repair the vehicle. The approximate failure mileage was 178,000. Consumer stated the windows were falling down inside the door. Repairs were made by the local service dealer.
Rear driver side passenger window literally fell into the door for no apparent reason. The window now has to be taped up continuously and the window falling down can be a hazard and dangerous of kids in the back. Not to mention this is a very large and common problem with this model. Jeep/Chrysler needs to recall this defect in workmanship and parts a to make sure the windows just don't fall down into the door. This is not a result of abuse just lousy parts and design and workmanship. Its dangerous and needs to be recalled. Google the problem and see how many thousands have complained. Then think about those that have not complained.
Tl* the contact owns a 2004 Jeep Liberty. While driving approximately 35 MPH, the contact heard a noise emerging from the rear driver side door similar to an engine running. The contact arrived at her house and noticed that the rear driver side window was down. The window motor would not bring the window back up. The contact also stated that the vehicle was repaired for the front driver side window motor last year. The manufacturer was notified of the failure. The vehicle was not repaired again. The approximate failure mileage was 87,000.
Tl* the contact owns a 2004 Jeep Liberty. While driving 20 MPH, the rear passenger window regulator fell unexpectedly. There were no warning indicators illuminated. The contact stated that the front passenger and driver side window regulators were previously replaced. The vehicle was taken to mchugh Chrysler Dodge & Jeep (located at 3420 maple ave, zanesville, ohio 43701,[phone]), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Tl* the contact owns a 2004 Jeep Liberty. The contacted stated that the rear passenger window became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,000.
Purchased vehicle used, low miles 32,764, January, 2009. Around early August, 2009, the passenger window fell down and wouldn't go back up. You could hear motor running when window switch was pressed. Called Chrysler on 8/10/09. They advised window regulator was known issue with Chrysler (they assigned case number). Advised me to call dealer. I did. Out of stock. Too, they would have to open door panel and charge me $59.95 just to take panel off. He would then have to call Chrysler once the panel was off to see if they would agree to fix it. Ridiculous. Told him to call back when in stock. When I didn't hear back, I phoned a couple more times and then gave up. Went ahead and had it fixed by a repair man 9/2/09 at a cost of $230. The third week of October, 2009, the rear driver side window fell down a few inches and wouldn't go up or down. …
In December, 2011, the front driver's side window of my Jeep Liberty fell suddenly while I was driving the vehicle. The sudden and unexpected occurrence nearly caused me to lose control of the car. I felt fortunate that I was driving when this happened and not one of my children. Had I been an inexperienced driver, the sudden shock of this occurrence would have caused me to lose control of the car. I taped the window up and continued to drive it. Two weeks later, the rear window on the driver's side suddenly and unexpectedly fell. At that time, my dog nearly fell out of the car. In the spring of 2012, after driving around with taped up windows for four months, I took the car to a Jeep dealer. The repair cost me $850.00. This past spring, the same thing happened with the window on the right passenger side. I have been driving with door stoppers shoved into the window to hold it up. …
Jeep window regulators are defective. The driver's window made a loud noise and fell into the door. Estimated repair at the Chrysler dealership was $300 - $400 for a small plastic piece. Within six months, the remaining three windows regulators have failed and all windows are now held in place with a plastic zip tie due to the high cost of repair/replacement and Chrysler's refusal to accept responsibility for faulty design or below standard equipment. Being unable to open the vehicle's windows is definitely a safety hazard for several reasons. Certainly do not want to be pulled over and not comply with an officer's request to roll the window down - and if you open the door instead of rolling the window down - that will be perceived as a threat to the officer and only lead to a bad situation. …
I have a 2004 Jeep Liberty that I have had for about 3 years. Within the last year I have now had two of the windows suddenly stop working with no warning. The first one was the driver's side backseat window. Last year I was putting it down due to the heat. When I went to put it up, I could hear the motor trying to work but to no avail. After checking it out, I could actually see a long, metal cord or cable sticking out of the small hole in the door. At the time I took it to the local Jeep dealership and they said it would be about $500 to fix! Unfortunately, this is too much for me so I have been using doorstops to keep the window up. Today, I had a similar experience with the driver's side window. This time the window would not go back up. I just spent the last hour dissecting the door and prying the window back up. …
Window & Wiper complaints in other Liberty years
Frequently asked questions
How common are window & wiper problems on the 2004 Jeep Liberty?
NHTSA has 119 complaints about the windows, wipers & sunroof of the 2004 Jeep Liberty, 11% of the model year's 1,101 complaints. The component named most often is power window devices and controls (78 mentions).
Is there a recall for 2004 Jeep Liberty window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2004 Jeep Liberty, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2004 Jeep Liberty window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 65,000 miles, and 6% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 0 fires and 2 injuries to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.