Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact rented a 2015 Jeep Grand Cherokee. The contact stated that while driving at 55 MPH or higher, the steering wheel shook violently. The vehicle was taken to a certified mechanic who diagnosed that the front left tie rod, brake assembly, gear shifter, tires, and several electrical components required replacement or repair. As instructed, the vehicle was returned to the rental business. The failure mileage was approximately 200,000. The VIN was not available.
While driving my vehicle on the highway, the steering wheel locked up and it put itself into neutral. The abs system notification and another light was active and my jeep stated my vehicle was going too fast for the gear it was in. The abs breaking system bypassed the nss safety feature in my jeep causing me to go off the road as a I lost all control of the steering in my vehicle. Upon a check by the mechanic, I had faulty wiring in the wiring harness which they cannot replace because the part is no longer made. My jeep is only a 2015. I went off the road because there was poor weather - it was snowing out and my vehicle would not respond to any gear resulting in my turning the vehicle off. My jeep was towed to the dealership for diagnosis. I have not picked up my jeep yet due to the dealership schedule but have attached the communication with them concerning the problems.
While driving vehicle shuts off unexpectedly, with steering wheel losing power steering. It will then have trouble starting again. Turning on and off by itself. It will then work just fine after 15-20 minutes.. It has been doing this every few months for a couple years now. I have taken to dealer a couple times, and they have had me change battery initially. But can't give me a reason why it keep happening after that. Most recently, once I was able to work again after it had shit off on me while driving, it would then not shut off. I could not turn the car off. I took to dealer, and eventually it turned off. It is at dealer currently at time of this writing.
While in motion, vehicle lost all power; the engine stalled, brakes failed and lost power steering. The vehicle shifted into neutral. I put the vehicle back in drive and it went back to neutral. I turned the ignition off and restarted. My husband was driving and I was in the passenger seat, with my 5 year old daughter in the backseat. If there had been oncoming traffic, we'd have hit them head on.
Check engine light came on and when we had it tested with the OBD II scanner it came back with a Fuel system wiring harness corrosion Emission control module software updates Transmission shift issues.
Tl* the contact rented a 2015 Jeep Grand Cherokee. While driving approximately 10 MPH, the steering wheel seized without warning. The vehicle crashed into the curb, flipped three times, and landed on the hood. The front passenger side curtain air bag did not deploy. A police report was filed. The driver sustained a broken nose and a broken toe on the right foot, which required medical attention. The vehicle was towed to a body shop, but was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the issue. The failure mileage was approximately 16,890.
While driving at a speed of 15 MPH on a city street the front passenger side control arm fractured, broke loose, ripped apart the wheel well and caused the car to pull to the right and brush against a parked car causing minor paint damage on the front bumper.
1- surround sound is auto turn to stay on. When turn off no any effects. 2- some noise come in driver side from dash or engine room. This noise like air sound from air pump every 10 to 25 sec with synchronous small some effect in RPM.
On December 13, 2018 we attempted to move our Jeep from one parking space to another. Turning into the new space, the power steering went completely out making it extremely difficult to steer at all. The Jeep was taken into the dealership, who told us the power steering pump would need replaced. The part was on back order and it would take until after christmas to get in. We were forced to drive the Jeep with the power steering not working. In winter, in ne ohio. When christmas time came and went, the dealership informed us that the part was still not available and we would have to wait until January 30, 2019 - 7 weeks since the incident occurred. Here we are, January 31, 2019 and now the dealership tells us there is nothing they can do and it will be at least March, 2019 until they can get any replacement. We purchased this vehicle in February, 2018. …
It's been since May 2018 with in/out visits to the dealership for a constant problem. My steering wheel wobbles over 70mph on my 2015 Grand Cherokee wk2 high altitude, all standard features. This started after 26K miles and now I have 39K miles. I've researched dozens of forums and read through tsbs with no solution. I had the dealer replace the tires, twice, with Michelin premier ltx 20inch tires, several road force tests, high speed balances, several alignments, rack and pinion replaced, front wheel bearing assemblies replaced, all new shocks and after alllllllllll of that, she still wobbles!!!!!!! The dealer has thrown their hands up and will not help me any further. The steering wheel only wobbles between 70-80mph. Another customer's wheels were placed on my car and tested with same issue. Privately owned alignment centers also confirmed a spot on alignment and wheel balance. …
Steering complaints in other Grand Cherokee years
Frequently asked questions
How common are steering problems on the 2015 Jeep Grand Cherokee?
NHTSA has 41 complaints about the steering of the 2015 Jeep Grand Cherokee, 3% of the model year's 1,367 complaints. The component named most often is column (1 mentions).
Is there a recall for 2015 Jeep Grand Cherokee steering problems?
No. NHTSA lists no steering recall for the 2015 Jeep Grand Cherokee, though it has 9 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2015 Jeep Grand Cherokee steering problems start?
Half of the complaints with a recorded mileage happened before about 26,000 miles, and 48% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 2 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.