Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Jeep Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Jeep Cherokee. The contact stated that after shifting to park(P) with the engine running, the contact exited the vehicle and offloaded groceries. After returning to the vehicle and shifting into drive(D), the steering wheel seized and became difficult to operate. The vehicle was taken to the dealer where the battery was charged; however, after diagnosing the vehicle, the mechanic was unable to determine the cause of the failure. The contact stated that the vehicle then performed without failure for four days however, the failure then recurred. The vehicle was taken to another dealer to be diagnosed. The contact was informed that the brake pads needed to be replaced and the power steering module also needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to start the vehicle, the shifter module, ABS, door module for the driver's and passenger's side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. The contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that the warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure; however, provide no assistance. The approximate failure mileage was 93,350.
The service parking brake warning pops up on start up (P)!, along with the engine light and the traction control light. A warning that says service parking brake appears, around with a service transmission warning, and occasionally another message saying 4wd unavailable at the moment. Another message says restart car in park at zero speed, which the car is already in park & not moving. The car is not drivable when all of these are on. If I attempt to change gears, the gear light flashes & when the car shifts gears it is very loud. It is also hard to turn the wheel. The emergency park has also come on, in it's own, while driving. Almost killed me on the highway. Had also done it in my driveway, when starting to pull out. Also when the engine auto shifts, it makes like a whining noise. The engine sounds to go in overdrive whenever going down hills or up hills. Down is worse though. …
On 05/30/2026 approximately 12:15. My Jeep radio screen prompted "service needed, no phone connected" and a few other words I did not have an opportunity to memorize. The check engine light came on and he oil light appeared. This all happened within a minute. It was very quick and scared both of us. As my mother was driving, she smelled heat, then the radio quit working, the air conditioning shut off and heat turned on without assistance, my mother attempted to open the electronic windows without success, the power steering stopped worked and locked up, then the entire vehicle shut off. She struggled to maintain control of the vehicle in order to guide us to a safe place off the side of the road. We were in imamate danger due to NOT having any control of the vehicle. The hood, driver and passenger doors, front and back were able to be accessed, however we could not open the hatch. …
Transmission shifted from D to N by its self as I was driving. Luckily hadn't gotten on the highway yet. A minute later I would have been in the highway when it did it. It said "shift to p" the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can't find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I've replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. …
My 2014 Jeep has been experiencing intermittent shut downs, the dash goes dead at random times for a few seconds and then comes back on the issue continues. This issue started in December 2021 during that time I was driving at night and the dash, exterior lights and interior lights started flickering. Now this issue occurs 90% of the time when I drive, sometimes when the dash goes off different warning lights come on, TCS, SRS, Power steering and if the vehicle is traveling below 5mph it sometimes dies completely. Battery was replaced 1 year ago. The middle screen on the dash gets super dim and it appears to still be on if you look closely at night but the dials are frozen at the current speed and rpm. My mechanic tested the battery connection and there is nothing loose that would cause this.
On several occasions returning from Montana to Missouri, while flat towing our Cherokee behind our Motorhome, when driving on uneven pavement (typically when entering construction zones) the Jeep goes into a terrible wobble which can only be haulted by completely stopping. On one occasion there was no shoulder to pull off and with only one remaining lane of traffic, we stopped all traffic behind us to remedy the situation. Only by the grace of God where we not involved in a collision OR the cause of one. I have just learned in researching this site, that this has been a known and ongoing problem. Jeep needs to be forced to at minimum send warnings to all owners where this potential problem exists.
The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.
There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren't in a position to just Let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep started acting up after they did the one recall On it.
Wife and I were towing our 2014 Jeep Cherokee Trailhawk behind our 28,000 LB Motorhome and it began to shake and wobble so bad we had to pull over. We got 35 miles from our Home base in Ohio. Sat on the side of the road about 20 min and took off again toward an exit about a mile ahead. It did not wobble so we drove on. About 30 miles later it did it again. After it did it 5 times in 80 miles we decided to have the Jeep hauled home and put away for the Winter and we left for the South.
Steering complaints in other Cherokee years
Frequently asked questions
How common are steering problems on the 2014 Jeep Cherokee?
NHTSA has 119 complaints about the steering of the 2014 Jeep Cherokee, 4% of the model year's 2,650 complaints. The component named most often is hydraulic power assist system (2 mentions).
Is there a recall for 2014 Jeep Cherokee steering problems?
No. NHTSA lists no steering recall for the 2014 Jeep Cherokee, though it has 13 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2014 Jeep Cherokee steering problems start?
Half of the complaints with a recorded mileage happened before about 26,000 miles, and 48% before 25,000 miles.
Is it dangerous?
Owners linked 6 crashes, 1 fire and 7 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.