The problem
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
Reduced rearward visibility can increase the risk of a crash.
The fix
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Recall details
| NHTSA campaign | 20V-575 (20V575000) |
|---|---|
| Manufacturer number | 20C19 |
| Manufacturer | Ford Motor Company |
| Component | Back over prevention › Sensing system › Camera |
| Report date | September 23, 2020 |
| Owners notified | February 1, 2021 |
| Vehicles affected | 620,246 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2020 Ford Edge collision avoidance problems 34
- 2020 Ford Escape collision avoidance problems 100
- 2020 Ford Expedition collision avoidance problems 17
- 2020 Ford Explorer collision avoidance problems 174
- 2020 Ford F-150 collision avoidance problems 42
- 2020 Ford F-250 SD collision avoidance problems 12
- 2020 Ford F-350 SD collision avoidance problems 9
- 2020 Ford Mustang collision avoidance problems 15
- 2020 Ford Ranger collision avoidance problems 11
- 2020 Ford Transit collision avoidance problems 6
- 2020 Lincoln Corsair collision avoidance problems 25
- 2020 Lincoln Nautilus collision avoidance problems 2
Frequently asked questions
Is the recall 20V-575 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 620,246 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.