Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Dodge Journey owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to turn off even after removing the ignition key. There was no warning light illuminated. The contact stated that occasionally the vehicle would shut off while driving at various speeds without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was 193,410.
Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead every day, replaced battery twice & crack shaft sensor, still having issues. There is a ticking noise and sounds like my truck is trying to turn itself on without the key in the ignition. Airbag light will not go off. This vehicle is 13 years old and Dodge needs to do a recall for all the issues people are reporting.
I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.
The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the car has been serviced at regular intervals.
This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.
I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.
I was driving at the speed limit on interstate 5, (california) when a vehicle in front of me swerved partially into my lane. In order to avoid hitting said vehicle, I swerved to the right slightly, at that time I believe engine died, as I had no control over said vehicle I could not steer or maneuver my vehicle at all. Thus it was continuing on the path of the swerve and hit the wall on the passenger side of the highway. I at no time had any control over the vehicle, the car started spinning from the impact of the wall and sent me across 3 lanes of traffic and I was hit by 2 cars. The only airbag that deployed was the front passenger side airbag. (there was no passenger in that position.) I was in the driver seat, and my son (was 9 years of age at the time of the incident) was sitting directly behind me. …
24/7 constant horn and anti theft alarm goes off. Air bag light flashes while driving an horn/alarm blare. Driving on the i10 highway in arizona west bound horn began going off at two semi truck drivers who hit their breaks to avoid a warning honk. Had to pull over with police officers to remove horn fuses to stop. Driving on streets, sitting at a red light goes off. Sitting at a stop sign turned on, turned off. Car armed for security an no one around. Vehicle not locked doors shut alarm an horn go off lights flashing. Dirt road, approximately 8:47 pm sept 2018 horn blares off causing cyclist to verge off path an directly onto road car struck bicycle trapping it under vehicle an dragging it 14feet bicyclist was able to jump off in time. Police report was given insurance was notified. Job onsite security numerous times in the past 11months has notified myself of the constant blaring.
My brother was driving my Dodge Journey I was the front passenger and my cousin was in the back we were hit from the rear and we rode over two and a half time airbags did not deploy on either side and we also substaned injuries I myself was in the hospital four days and I am still out of work to this day
Tl* the contact owns a 2010 Dodge Journey. While driving various speeds, the vehicle stalled without warning. The contact coasted the vehicle to the side of the road and removed the key from the ignition. The contact was able to restart the vehicle, but the failure recurred numerous times. In addition, each time the vehicle stalled, the key had to be removed from the ignition to restart the vehicle. The vehicle was taken to the dealer where the contact was informed that the vehicle could not be diagnosed unless the failure occurred while in their possession. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was made aware of the failure. The failure mileage was 76,719. …
Related recalls
Air bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
NHTSA investigations
Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as…
Airbag complaints in other Journey years
Frequently asked questions
How common are airbag problems on the 2010 Dodge Journey?
NHTSA has 95 complaints about the air bags of the 2010 Dodge Journey, 9% of the model year's 1,085 complaints. The component named most often is frontal › driver clockspring/spiral cassette (1 mentions).
Is there a recall for 2010 Dodge Journey airbag problems?
Yes — NHTSA recall 14V-373 (air bags, Jun 26, 2014). Recall repairs are free at authorized dealers.
At what mileage do 2010 Dodge Journey airbag problems start?
Half of the complaints with a recorded mileage happened before about 91,000 miles, and 5% before 25,000 miles.
Is it dangerous?
Owners linked 8 crashes, 1 fire and 8 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.