Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2017 Dodge Journey owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owned a 2017 Dodge Journey. The contact stated while driving 20 mph, when she rear-ended another vehicle. The air bags did not deploy. The contact stated she hit the steering wheel due to the impact and had chest pains later that night and the following day sought medical attention at an emergency room. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. A dealer was not contacted. The vehicle was not diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
The contact owns a 2017 Dodge Journey. The contact stated that while the seat belt was in use, the seat belt and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the seat belt sensors needed to be replaced; however, the vehicle could only be serviced by the dealer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 135,000.
The contact owns a 2017 Dodge Journey. The contact stated that the air bag warning light illuminated with an audible tone while driving. The contact stated that the failure occurred approximately three times throughout the day while driving the vehicle. The contact stated that the vehicle had never been involved in a crash. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 75,000.
Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as well as my knees hit the dashboard.
The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.
Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty
Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt
The car lost power and wouldn't speed up. Could have been rear ended. We had the abs light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast. Had to pull over and restart the car.
Tl* the contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH the vehicle was t-boned by a second vehicle. During the incident the vehicle rolled over 3 times and the front end and sides were severely damaged but no side curtain or front airbags deployed. During the crash the driver sustained a injured chest and hearing lost, the front passenger sustained neck, back, head and right shoulder injuries. A police report was taken at the scene. The cause of the failure was not determined. The vehicle was destroyed and towed away. The local dealer and manufacturer were notified. The failure mileage was 80,000. Consumer's father contacted Chrysler and opened a case about the failed airbag deployment during the accident on 4/16/2019.
Tl* the contact owned a 2017 Dodge Journey. While driving approximately 25 MPH, the driver lost control of the vehicle and crashed into a tree. During the crash, the front end of the vehicle sustained damage. The air bags did not deploy. Approximately ten minutes after the crash, flames were present under the rear of the vehicle. The cause of the failure was not determined. The vehicle was destroyed and towed. There were no injuries and a police report was filed. The local dealer (Dodge Chrysler of titusville in titusville, fl) and the manufacturer were notified of the failure. The failure mileage was 8,500.
Airbag complaints in other Journey years
Frequently asked questions
How common are airbag problems on the 2017 Dodge Journey?
NHTSA has 30 complaints about the air bags of the 2017 Dodge Journey, 15% of the model year's 201 complaints. The component named most often is srs malfunction warning lamp/light (1 mentions).
Is there a recall for 2017 Dodge Journey airbag problems?
No. NHTSA lists no air bags recall for the 2017 Dodge Journey, though it has 2 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2017 Dodge Journey airbag problems start?
Half of the complaints with a recorded mileage happened before about 40,000 miles, and 31% before 25,000 miles.
Is it dangerous?
Owners linked 8 crashes, 1 fire and 7 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.