2012 Dodge Journey Airbag Problems

29 owners have reported air bags problems with the 2012 Dodge Journey to NHTSA — 8% of all 376 complaints for this model year. The typical failure happened around 78,000 miles. That ranks #7 of 12 Journey model years for airbag complaints (a typical year has 30). One related recall has been issued.

29complaints
78ktypical miles
1related recalls
14crashes
0fires
15injuries

Which parts fail

  • Frontal › Driver clockspring/spiral cassette
    1

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

  • Under 25k
    417%
  • 25k–50k
    313%
  • 50k–75k
    521%
  • 75k–100k
    313%
  • 100k–150k
    625%
  • 150k+
    313%

Owner reports

Selected complaints filed with NHTSA by 2012 Dodge Journey owners, lightly cleaned up (personal details are redacted by NHTSA).

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also because when I had an inspected they had informed me of that previously and there wanting us to get into accident and say that I was driving crazy and basically get away with it and that's what the police does undercover cops use it vehicle similar to mine and I seen it at Johnson County Police Department and I think they lied I had an inspection done and Merriam Auto and it's on file and I would need to go pick that one up that was the first one that I had got done and it should still be in …

Jun 2024

The crankshaft position sensor as well as a oil leak from the motor and has intermittent start delays these failures I found on this sight that affects my vehicle make & model year my engine 3.6 when I accelerate the overdrive doesn't engage and i took it to Nyle Maxwell in San Antonio where it's at now I also have the diagnosis that matches what is posted here on this site & 3 open recalls that suggest other years may be affected.

Mar 2023

My husband and I were traveling up our hill on from our house. It is very steep, like cresting the top of a rollercoaster. Once we were at the top coming over the top our brakes gave out. My husband kept pushing them to the floor and still nothing worked. We had to round a bad curve towards the bottom and had to swerve to avoid hitting a car coming up the road. In doing so my husband tried to keep control of the car but ended up veering off the road into someone's yard where we hit a tree head on then skidded across their driveway and crashed through their privacy fence and landed nose down into their inground swimming pool. And at no point did our airbags deploy. We were wearing seat belts but I actually had to go the local urgent care for head injury and my husband is seeing a dr for back injury. Our headrests had a mechanism that deploys in accidents. That was all that worked. …

99,000 miles · Jul 2015 · crash · 2 injuries

Tl* the contact owns a 2012 Dodge Journey. The contact stated that while coming to a stop, the brakes failed to respond when the brake pedal was depressed. As a result, an on coming vehicle crashed into the passenger side. The air bags failed to deploy. A police report was filed. The contact did not sustain any injuries. The vehicle was towed to an independent mechanic where it was diagnosed but the contact did not know the cause of the failure. The VIN was included in the NHTSA campaign number: 15V675000 (electronic stability control, service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.

50,000 miles · Nov 2015 · crash

Tl* the contact owned a 2012 Dodge Journey. While driving 15 MPH, the contact's vehicle was struck by another vehicle on the passenger side. The contact's vehicle flipped over. The air bags deployed. There were two injuries sustained that did not require medical attention. A police report was filed. The vehicle was destroyed and towed to a tow yard. The manufacturer was notified of the failure. The failure mileage was 66,523.

67,000 miles · Mar 2016 · crash · 2 injuries

Vehicle was traveling on a side street and was struck by another vehicle on the left side just in front of the rear wheel causing it to spin and roll. As you can tell by the pictures attached the side curtain airbags did not deploy either at the time of initial impact from the other car hitting the side of our vehicle, nor did it deploy when the vehicle rolled on it's side and roof. Our concern is why?

43,000 miles · Feb 2016 · crash · 1 injury

In an accident on access rd of ih 35 and a car on a side street did not stop at the stop sign they went through it and t boned me . The whole passenger side of the car was damaged. My daughter was in the passenger side of the car and neither of the curtain air bags deployed.

100,000 miles · Sep 2016 · crash

An accident was reported on 11/16/2017, this year. Could it be to the air bag did not deploying as an fire-hydrant was struck tearing off the passenger side of the SUV and permanently damaging the engine cradle was torn from the motor...updated 12/13/17

68,000 miles · Nov 2017 · crash

First was the back brakes and right router have had to replace it 3 times since 2012 .. We where leaving a bp when we were hit on the side back passenger door and back panel so bad the door was stuck and the airbags did not deploy was so scared for my kids.

63,000 miles · Dec 2014 · crash

Tl* the contact owns a 2012 Dodge Journey. While driving 55 MPH, the brake pedal was depressed and the ABS and anti-skid warning indicators illuminated. The vehicle was taken to an independent mechanic where the diagnosis was unknown; however, both the front and rear brake pads and front rotors were replaced. The failure persisted and the independent mechanic informed the contact of a recall, and suggested he call the manufacturer. The manufacturer was notified of the failure and informed him that the VIN was included in NHTSA campaign number: 17V432000 (air bags). The vehicle was taken to waldorf Dodge (2294 crain hwy, waldorf, md 2060[phone]) where the air bag recall was serviced. The contact informed the dealer of the brake failure, but the dealer failed to diagnose or repair the brake failure. …

207,000 miles · Aug 2017

Related recalls

Air bags › Frontal

NHTSA recall 17V-432 · Jul 7, 2017 · 363,480 vehicles

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge.

Airbag complaints in other Journey years

200820092010201120122013201420152016201720182019202028695142944466926301292
Airbag complaints per model year, Dodge Journey.

Frequently asked questions

How common are airbag problems on the 2012 Dodge Journey?

NHTSA has 29 complaints about the air bags of the 2012 Dodge Journey, 8% of the model year's 376 complaints. The component named most often is frontal › driver clockspring/spiral cassette (1 mentions).

Is there a recall for 2012 Dodge Journey airbag problems?

Yes — NHTSA recall 17V-432 (frontal, Jul 7, 2017). Recall repairs are free at authorized dealers.

At what mileage do 2012 Dodge Journey airbag problems start?

Half of the complaints with a recorded mileage happened before about 78,000 miles, and 17% before 25,000 miles.

Is it dangerous?

Owners linked 14 crashes, 0 fires and 15 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.