Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2018 Chrysler Pacifica owners, lightly cleaned up (personal details are redacted by NHTSA).
What component or system failed or malfunctioned, and is it available for inspection upon request? -- The car charging port caught fire AFTER the recall notice and after they stated the repairs had been made. The charging port and car charger fused together after the fire and both are not working now. How was your safety or the safety of others put at risk? -- The fire could have caused major damage, but it was parked outside so nobody was hurt. Has the problem been reproduced or confirmed by a dealer or independent service center? -- No. The dealer is trying to avoid responsibility and claims the problem was with my home charger instead of their vehicle, but the home charger I use has been used in multiple other vehicles without issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -- Yes. …
On Thursday, July 3, we were on our way out of town and had just gotten on a highway when I smelled something burning, saw smoke (we thought was steam at the time) coming from the hood and heard the engine making a grinding, or rattling noise so we pulled over immediately. My husband got out of the car to start to take a look when another vehicle who had just passed us backed up and motioned frantically saying "Your car is on fire!" So we got out and looked under the front of the car and sure enough, there was liquid spilling onto the ground and fire coming from underneath. So we quickly got away from the car and called 911. Another gentleman who had been going West also stopped to make sure everyone was okay and was also calling 911. Within 10-14 minutes the front of the car was totally engulfed in flames.
The contact owns a 2018 Chrysler Pacifica. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact stated there were no warning lights illuminated. The contact related to the failure NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the VIN was not included. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
There are multiple things but here are a few i thought my wife was crazy until i started to drive it. 1. The steering feels like it gets stuck its not Major but it is a slight tug and it does it at random. 2. The trunk opens own its own (it has done this 2 times while i was driving) my wife says it has happened to her 1 other time as well. 3. The sliding doors will open and close on freely like something is caught in the track however the tracks are clean and it will bounce open close. 4. The Gas pedal sticks not engaged but when you press the gas nothing will happen then all of the sudden the RPMs will skyrocket 5. Cruise control works great if your on a flat road but if you get on a slight hill your either getting all the RPMs or it turns it off 6. The Auto Stop start thing stopped working and the light stays on but that's fine I didn't like the stop start thing anyway. 7. …
The #5 cylinder keeps having a misfire sometimes causing failure of the vehicle to get up and move when needed in an emergency Situation this being a family van make even putting children in danger at times. After inspection by myself a Mechanic that even taught College Automotive repair, I have also taught Jet engine repair I find this concerning. Is what is happening is the head gasket is leaking coolant into the #5 Cylinder and we all know water will not admit a spark. Rust can be seen on the Valves and top of Piston cylinder upon inspection. This is a well know issue across the United States and Chrysler Dealers and manufacturers, their mechanics, parts and service departments also know this. This is poor workmanship inferior parts. …
After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 08/25/2025, the vehicle's check engine light illuminated on 09/09/2025. I was inundated with multiple failure lights including; check engine, service electronic throttle control, service hybrid electric vehicle system, blind spot alert, and I felt like I lost power steering. I was unsure if the van was safe to drive, but was able to get it to the dealership. They were able to pull multiple codes. Including the one for the check engine light. They decided that the problem was related to the ABS control module. They replaced it and the van has been fine so far. It seems these error codes are widespread after performing recall 73B. Many other customers are complaining of the same thing. I believe these errors are from the testing to the High Voltage battery, and their 'software fix'. …
My vehicle went in for recall 73B at the end of August 2025. Every since the recall it has been back to the dealer for multiple check engine lights, service hybrid system, abs system, battery heater fail, blind spot warning temporary unavailable, service shifter(would not go into gear), parking brake, stability control light, partial loss of power steering while driving, service electronic throttle control, and service airbag messages. The van has been to the dealership 4 times for these messages. They have replaced components, tried to find loose wires and connectors, replaced the 12V battery, and other fixes. The van will drive normally for a few weeks, and then they come back. On the latest visit (4th since 73B recall) it's been at the dealership for 31 days and counting. The dealership is waiting on Chrysler to figure out a fix for the van. The vehicle has over 50 stored messages. …
Yes, the problem has been reproduced by the technician. When you put the car in reverse, it would start to go in reverse and as soon as you let off the throttle or the gas pedal, it would go forward at 15 to 20 mile an hour as you slammed your other foot on the break that's without you even touching the gas pedal. I was sitting in a stoplight and all of a sudden the car wanted to go 55 mile an hour. And I had to slam on the brakes to keep from hitting other cars. Right immediately after that when I was trying to find a place to pull off the highway the car by itself decided to slam on the brakes or at least that's the feeling that it gave because while I was trying to go to the car come to an abrupt stop right in the middle of the highway. Through all these different scenarios the thing that happened happened while I was not touching the gas pedal. …
Our engine has stalled while driving the vehicle at least four times since July 1. The engine begins to shudder, and the car will not accelerate, and then the engine completely dies. After it happened today, it was not possible to restart the engine or put it in gear. My and my family's safety was put at risk because the vehicle was inoperable. Three times this happened on major interstates with traffic moving at high speeds. I had to move my children and their car seats into another vehicle while traffic passed. We have had the vehicle in for service at least three times, at least twice at Chrysler dealers. The problem has not been reproduced (yet) but this latest time it completely disabled the vehicle so expect they will see more of the problem now. …
Vehicle went into limp mode Twice. 1st time on 10/28/24, Technician found fault for Hybrid Battery pack, Chrysler technical service bulletin said to clear fault then drive, if fault did not come back release the vehicle Work order stated, Bring vehicle back if it happens again and replace hybrid battery. 2nd time, 2/06/2026 vehicle went into limp mode again while driving. My safety and the safety of others was put at risk as I was driving on a highway at 65 MPH and suddenly without warning and no braking involved went down to 20 MPH. A very unsafe maneuver as the following vehicles had no indication I was braking or Slowing down. The dealer has confirmed the limp mode incident but so far has been unable reproduce it. The vehicle and components have only been inspected by the dealer. The warning lamps and messages only came on as the event unfolded. …
Fuel System complaints in other Pacifica years
Frequently asked questions
How common are fuel system problems on the 2018 Chrysler Pacifica?
NHTSA has 50 complaints about the fuel & propulsion system of the 2018 Chrysler Pacifica, 6% of the model year's 889 complaints.
Is there a recall for 2018 Chrysler Pacifica fuel system problems?
No. NHTSA lists no fuel & propulsion system recall for the 2018 Chrysler Pacifica, though it has 12 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2018 Chrysler Pacifica fuel system problems start?
Half of the complaints with a recorded mileage happened before about 6,000 miles, and 82% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 3 fires and 0 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.