The problem
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
Recall details
| NHTSA campaign | 23V-500 (23V500000) |
|---|---|
| Manufacturer number | 77A |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings |
| Report date | July 20, 2023 |
| Owners notified | August 31, 2023 |
| Vehicles affected | 967 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 23V-500 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 967 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.