Chevrolet Suburban Airbag Problems

Airbag complaints by model year

Which parts fail

• Frontal
  64
• Side/window
  8
• Frontal › Sensor/control module
  5
• Frontal › Driver side › Inflator module
  2

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  208%
• 25k–50k
  3314%
• 50k–75k
  5121%
• 75k–100k
  4017%
• 100k–150k
  5623%
• 150k+
  4217%

What owners report

The contact owned a 2022 Chevrolet Suburban. The contact stated while his wife was driving at approximately 30 MPH she crashed into another vehicle striking the driver's side door of the other vehicle, which then crashed into another vehicle in the rear having been redirected from the force of the impact. The vehicle had been moved in the same direction that the wife's vehicle was traveling. The vehicle that the wife had crashed into had run a stop sign. The contact stated that all the front air bags deployed, however, the wife told him that the passenger side air bag had begun to emit smoke after deploying and then a fire started. The contact stated that the vehicle had stopped after the impact and that his wife was having difficulty unbuckling her seat belt. …

Car says "service safety restraint system" and airbag light comes on intermittently. Dealer won't cover under safety restraint warranty. They site TSB about a wire that GM made too short but are not sure it will fix it. This car has 42,000. We are worried the safety restraint system won't work and we carry 4 children in our vehicle. This should be covered and a safety recall.

Safety Defect Complaint Vehicle Equipment: - Anti-lock Brakes - Full Front Air Bag - Passive Disabling Anti-theft Device Introduction: I am the registered owner and primary driver of a 2021 Chevrolet Suburban. I am filing this safety complaint regarding a serious system malfunction that occurred during an accident in 2023, resulting in injury to myself and my daughter. As a responsible vehicle owner who has maintained this vehicle according to manufacturer specifications since its purchase on July 21, 2021, I am deeply concerned about the safety implications of this incident. Safety Defect Description: In 2023, my vehicle experienced a critical system malfunction during a collision incident. While the vehicle was not in a rollover situation, the system incorrectly detected one, resulting in: 1. Complete vehicle shutdown during active accident conditions 2. …

A warning message appeared on my 2021 Chevy Suburban dashboard that says "Service Safety Restraint System". This impacts the airbag control module under the driver seat. After doing some research on my own this is a TSB PIT5759 but it is not covered under a recall, as per my local dealership. I took the vehicle to the Chevy dealership where purchased and was told this is not a recall or warranty part. This is very disappointing as it impacts the airbag controls which in an accident could cause severe injury or death.

The contact owns a 2018 Chevrolet Suburban. The contact stated while attempting to register her vehicle at the state DMV, she was advised that the vehicle did not have airbags. The contact had purchased the vehicle from a third party and not a dealer. The contact stated that the state DMV would not register her vehicle due to the absence of airbags. The vehicle was taken to several independent mechanics who informed her that all air bags were not installed on the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.

Tl* the contact owns a 2018 Chevrolet Suburban. While driving 75 MPH, a vehicle crashed into a guardrail and bounced back onto the roadway. As a result, the contact crashed into the front of the vehicle. The front end of the contact's vehicle was damaged. The air bags failed to deploy. The front seat passenger sustained shoulder and neck injuries that required medical attention. The driver also sustained head injuries, but did not require medical attention. A police report was filed. The vehicle was towed to a towing lot where it was awaiting inspection. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 4,700.

The contact owned a 2017 Chevrolet Suburban. The contact stated that while driving at 40 MPH, another vehicle crashed into the rear driver side of the vehicle, causing him to lose control of the vehicle, collided into the curb, and the two right side tires, both driver's and passenger tires, became blown and damaged. The contact mentioned that after colliding with the curb, he crashed into a tree, which caused the right passenger side rim to detach from the tire. The contact also mention from the impact the whole right passenger side of the completely crushed and was damaged. The contact stated that no air bags deployed in his vehicle. The contact stated that he sustained a concussion to the head from the driver side window, brushing of the right rib, and bruises on both left and right hands. Medical attention was required. The contact stated that a police report was filed. …

The airbag light comes on when driving. Issues with airbag wiring under seat. Wiring harness is on back order meaning this is a common problem. GM should be recalling and taking care of these issues. When one buys a 2017 Suburban and paying over $40K you don't expect to be investing money to be fixing safety issues.

Related recalls (10)

NHTSA investigations