2007 Chevrolet Suburban Airbag Problems

Mileage when the problem started

• Under 25k
  13%
• 25k–50k
  13%
• 50k–75k
  25%
• 75k–100k
  719%
• 100k–150k
  1232%
• 150k+
  1438%

Owner reports

Selected complaints filed with NHTSA by 2007 Chevrolet Suburban owners, lightly cleaned up (personal details are redacted by NHTSA).

I did a safety recall repair at the GMC Chevrolet dealer in Bloomington, MN per the notice I recieved regarding the front airbag (Takata) (I believe the repair was in October 2022). I did not have a error code before doing the work but since I was traveling thought it best to do before I left. I now have a service airbag for the driver side which has now come on. I spoke to one dealer in another state (I was traveling) and he said that had nothing to do with the recall work that was done and wanted me to come in for a estimate for a possible repair??? Can you please assist me?

When scheduling for airbag recall repair the dealership has informed me that the service may cause the dash to crack or fall in during or after the install. They also advised me that this damage is not covered under the recall warranty. If the dash is not intact that will result in the airbag not being able to properly deploy.

Tl* Takata recall. The contact owned a 2007 Chevrolet Suburban. While driving out of the driveway at 5 MPH and making a left turn, another vehicle crashed into the driver's side wheel of the contact's vehicle. The air bags failed to deploy. A police report was filed. The contact sustained whiplash, and injuries to the left arm and bruises to the chest. The contact's son was seated in the rear of the vehicle and sustained bruises to the chest from the seat belt retracting. Both occupants received medical attention and were transported via ambulance. The vehicle was towed to the contact's residence where it was deemed a total loss by the insurance company. The dealer was not contacted. The manufacturer was made aware of the failure and stated that they would send an inspector to check the air bags of the vehicle, and provided case number: 930596. …

Tl* the contact owns a 2007 Chevrolet Suburban. The contact stated that while driving at approximately 30 MPH and approaching an intersection, another vehicle driving at high speeds crashed into the driver's side of the vehicle. The air bags failed to deploy with the significant impact. The driver struck her head on the windshield and sustained a bruise to the head and neck pain. The rear driver seat occupant suffered from a head concussion. Additional medical attention was not required for the driver and passenger. A police report was filed. The vehicle was towed to an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

Takata inflators - received notification by mail from tk holdings, inc. That the recall is still outstanding and that I should notify manufacture to receive repairs. Call service representative at koons GMC/Chevrolet and he informed me that the recall is still pending within GM and that nothing can be done at this time. Seems that the owners of these vehicles are being jerked around at the expense of the airbag inflator and the car or truck manufacture. Meanwhile, our lives could be at stake if we get into an accident and the airbags are inflated. Sorry state of affairs to us, the owners of these vehicles. This incident didn't happen yet, but I just wanted to state it before I get into and accident and I can't create this incident report after the fact because I'm died!

Tl* Takata recall. The contact owns a 2007 Chevrolet Suburban. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer (jeff drennen Chevrolet Buick GMC Cadillac of zanesville, 3625 maple avenue zanesville, oh 43701, [phone]) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 114,000. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2007 Chevrolet Suburban. The air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Porter Chevrolet (414 e cleveland ave, newark, de) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer informed the contact the engineers thought the vehicle was safe to operate. The failure mileage was approximately 163,000. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2007 Chevrolet Suburban. The contact stated that the air bag warning indicator remained illuminated while driving. The contact received notification of NHTSA campaign number: 16V383000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the hendrick Chevrolet dealer located in raleigh, nc who stated that the remedy part needed for the repair was not available. The manufacturer was not contacted. The failure mileage was 200,000. VIN tool confirms parts not available.

Tl* Takata recall. The contact owns a 2007 Chevrolet Suburban. The contact stated that the air bag warning indicator remained illuminated while driving. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. VIN tool confirms parts not available.

I purchased new and am the only owner of a 2007 Chevrolet Suburban. This model is equipped with a Takata airbag that the manufacturer (Takata) has deemed unsafe, especially where I live, in hot and humid louisiana. I have been to the local dealership multiple times to ask if a remedy is available and the dealership has said each time that a fix is not available. Why do some manufacturers recognize and fix the issue while others ignore the issue. If I am not mistaken, other manufacturers ask owners not to drive. I am concerned about safety. Any assistance is appreciated.

Related recalls

NHTSA investigations

Airbag complaints in other Suburban years