2020 Toyota Prius Problems & Complaints

Better than average89% fewer complaints than a typical year of the Prius at the same age

Owners have filed 14 complaints about the 2020 Toyota Prius with the National Highway Traffic Safety Administration. That is 89% fewer than a typical Prius model year at the same age, making the 2020 one of the better Prius years. The most reported problem area is the brakes (4 complaints, typically around 16,000 miles).

14complaints
0recalls
6crashes
0fires
6injuries
0deaths

Most common 2020 Toyota Prius problems

  • Other / not specified~29,000 miles
    536%
  • Brakes~16,000 miles
    429%
  • Wheels & tires
    321%
  • Electrical system~1,000 miles
    214%
  • Driver assistance
    214%
  • Stability & traction control~13,000 miles
    17%
  • Transmission & drivetrain
    17%
  • Body & structure
    17%
  • Speed control & acceleration~16,000 miles
    17%
  • Fuel & propulsion system
    17%
  • Engine & cooling
    17%
  • Air bags
    17%

Share of the 14 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Toyota Prius complaints by model year

’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’26165167996101.1k1.4k2.0k1.5k5022.8k521424414209166155913730146242127166
Owner complaints per model year, Toyota Prius. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Prius years: 2021, 2020, 2018. Years to avoid: 2011, 2010, 2007, 2006, 2008. Compare all years →

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Toyota Prius:

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

What 2020 Toyota Prius owners say

Brakes

The contact owns a 2020 Toyota Prius. The contact stated that while, driving approximately 5 mph, making a right turn, the vehicle suddenly accelerated, jumped the curb, and crashed into the bushes. The brake pedal was applied however, failed to respond. There were no warning lights illuminated. There were no reported injuries, police report or air bag deployment. The vehicle was towed to an independent body shop. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified however no further assistance was provided. The contact was concerned about driving the vehicle. The failure mileage was 15,670.

16,000 miles · Sep 2021 · crash

Attempted to park in my garage and overshot the turn. The brake then failed to stop and I dented my garage outer wall. I reversed my car and tried to reposition it to go inside the garage, putting it on drive. However, the brake pedal made the car accelerate and the car went on reverse. It then crashed into the neighbor's garage and crashed the door and car inside. Both the car inside the garage and the garage itself (along with the inside of the house) have been damaged.

Nov 2022 · crash

Wheels & tires

I was making a left turn into my subdivision after a full stop. My speed was no more than 5 MPH. The Toyota dealer informed me that the sidewall had blown and was not repairable. They had no definitive cause as to why the tire blew. The tire was retained by the dealer. The tire size is P 195/65R15 and is a Toyo NanoEnergy A41 Tire. It was original equipment on the Toyota Prius as built in Japan. I have found that the tire has no manufacturer's warranty. I just returned from a vacation three days ago driving from Hilton Head Island, SC. Had this happened on the interstate system, the results to me, my wife, or other drivers could have been very different. To the best of my knowledge, the tire has not been inspected by any party. I was not given any tire DOT information on the new tire.

Sidewall · Aug 2021

Ballooning on side wall of tire. When brought to dealer, they indicated that three other tires had same problem but not as obvious. Car had only 24k miles, with half these on these tires (rest on snow tires). Dealer reported that this was a serious danger.

Sidewall · Jun 2022

2020 Toyota Prius engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
1.8L 4-cyl hybridCVTFWD58 / 53 / 56
1.8L 4-cyl hybridCVT4WD52 / 48 / 50
1.5L 4-cyl hybridCVTFWD48 / 43 / 46

EPA ratings. Class: Midsize car.

Frequently asked questions

Is the 2020 Toyota Prius a good car?

Based on 14 owner complaints filed with NHTSA, the 2020 Prius rates better than average: 89% fewer complaints than a typical year of the Prius at the same age. It is one of the best Prius years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Toyota Prius?

The brakes — 4 complaints, 29% of all complaints for this model year. Next are the wheels & tires (3) and electrical system (2).

How many recalls does the 2020 Toyota Prius have?

NHTSA lists no recalls for the 2020 Toyota Prius. You can still confirm with your VIN using our VIN recall check.

What are the best and worst years of the Toyota Prius?

The best years by complaints, compared at the same age, are 2021, 2020 and 2018. Years to avoid or approach with caution: 2011, 2010, 2007, 2006 and 2008. See the full Toyota Prius years comparison.

At what mileage do 2020 Toyota Prius problems happen?

The median mileage reported in complaints is about 13,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.