Door Lock & Latch complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2024 | 1 | 2% | — |
| 2023 | 1 | 2% | 38,000 miles |
| 2022 | 3 | 5% | — |
| 2021 | 2 | 1% | — |
| 2020 | 3 | 1% | 76,000 miles |
| 2018 | 1 | 0% | 86,000 miles |
| 2017 | 3 | 2% | 34,000 miles |
| 2016 | 1 | 1% | — |
| 2014 | 4 | 1% | 3,000 miles |
| 2013 | 1 | 0% | 52,000 miles |
| 2012 | 3 | 1% | 36,000 miles |
| 2011 | 2 | 0% | 32,000 miles |
| 2010 | 2 | 0% | 6,000 miles |
| 2009 | 2 | 0% | 10,000 miles |
| 2008 | 1 | 0% | 56,000 miles |
| 2007 | 7 | 0% | 59,000 miles |
| 2006 | 2 | 1% | — |
| 2005 | 7 | 1% | 65,000 miles |
| 2004 | 6 | 1% | 48,000 miles |
| 2003 | 12 | 2% | 42,000 miles |
| 2002 | 31 | 3% | 50,000 miles |
| 2001 | 7 | 3% | 70,000 miles |
| 2000 | 5 | 1% | 155,000 miles |
| 1999 | 7 | 1% | 69,000 miles |
| 1998 | 8 | 1% | 161,000 miles |
| 1997 | 6 | 1% | 50,000 miles |
| 1996 | 6 | 1% | 139,000 miles |
| 1995 | 6 | 2% | 110,000 miles |
Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
What owners report
Driver door actuator is failing. If you search this, it is a well known problem with the year and model of Toyota. It poses significant safety hazards to occupants and security of the vehicle. Yet Toyota has not addressed or corrected the issue. I am not sure if this is electrical or the actuator itself, as the passenger door was doing the same thing, but now appears operational. Driver side still not working properly. With press of button on door handle all doors will lock, with exception of driver side. Sometimes if you lock it manually, you can turn it get back in the car at all, without going to the passenger side and going through that side. …
Front passenger side door lock would not lock or unlock with the key fab or door lock button of door panel. Dealership diagnosis problem as a failed actuator. This can result in safety concern if your unable to lock or unlock the door in an emergency, also to note the passenger door does not have an exterior physical key entry making the safety concern even worse. Also, security concerns for thief if door isn't locking properly.
The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the "Failure - Ignition Control" message was displayed. The contact stated that occasionally the seat belt warning chime failed to turn off while the seat belt was secured. In addition, the contact stated that the vehicle occasionally failed to start, and all four door latches failed to unlock while using the key fob. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
The contact owns a 2020 Toyota Camry. The contact stated that all four doors on the vehicle failed to lock or unlock as needed. The contact stated that the failure initially started with the rear passenger's side door after the door failed to unlock with the key fob. The contact attempted to unlock the door with the button on the driver side door, but the doors failed to open. The failure then occurred with all four doors, with an abnormal squeaking sound coming from the doors while attempting to unlock the doors. The dealer was notified of the failure and informed her that the vehicle was no longer under warranty. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
2017 Toyota Camry se. I have had my vehicle into the dealership over 8 times now for problems with the door lock actuators and a clunking sound coming from the brakes that has progressively gotten worse. The door lock actuators would not lock/unlock and on two occurrences while the vehicle was in motion the doors unlocked themselves without being commanded. The car was brought into the dealer 4 times for the issue before the dealership finally replaced 3 of 4 out of safety. I brought this issue to the general manager attention that it should take 4 visits to the dealership to get a safety feature fixed. He told me Toyota is aware of the problem with the door actuators and have known about the problem but the engineers have not came up with a solution to the problem. Clearly its an electrical issue with the vehicle Toyota and the dealership want to acknowledge or address. …
Tl* the contact owns a 2017 Toyota Camry. The contact stated that there was an intermittent failure with the keyless entry operation. On several occasions, the key fob failed to unlock the front driver's door; however, the front passenger door would unlock. The contact had to enter the vehicle from the front passenger door. The vehicle was taken to john o'neil johnson Toyota (2900 ms-39, meridian, ms 39301, [phone]) where it was determined that there was no recall on the vehicle pertaining to the locks/latches/linkages. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 50,000.
The contact owns a 2014 Toyota Camry. The contact stated that the driver's side front door automatic lock failed to operate as designed. The contact took the vehicle to the dealer and was informed that the door actuator needed to be replaced. The vehicle was not repaired. The contact stated that later all the door lock actuators failed, and the doors had to be locked and unlocked manually. The contact had not returned to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 125,000.
Tl* the contact owns a 2014 Toyota Camry. The contact stated that the trunk strut failed to keep the trunk open due to it being fractured. The failure recurred continuously. The vehicle was then taken to the dealer who stated that Toyota had chronic failures with the vehicles and that the rod assemblies needed to be replaced. The dealer stated that the fracture was due to the contact's upkeep of the trunk; however, the contact stated that he rarely used the trunk. The manufacturer was made aware of the failure. The failure mileage was 3,000. Updated 5/12/15
Frequently asked questions
Which Toyota Camry years have door lock & latch problems?
By NHTSA complaints, the 2002 (31), 2003 (12), 1998 (8), 1999 (7) and 2001 (7) model years. Door Lock & Latch complaints make up 3% of all complaints for the 2002.
Is there a recall for Toyota Camry door lock & latch problems?
No. NHTSA lists no locks & latches recall for any Toyota Camry model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Toyota Camry door lock & latch problems start?
Across all years, half of the complaints with a recorded mileage happened before about 56,000 miles; 48% happened before 50,000 miles.
What part fails most often?
Owners most often name the doors › latch (72 mentions), followed by the trunk lid › lock (5).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.