2016 Tesla Model X Problems & Complaints

Avoid3.2× as many complaints as a typical year of the Model X at the same age

Owners have filed 450 complaints about the 2016 Tesla Model X with the National Highway Traffic Safety Administration. That is 3.2× as many as a typical Model X model year at the same age, which makes the 2016 one of the Model X years to avoid. The most reported problem area is the suspension (151 complaints, typically around 20,000 miles). 12 recalls cover this model year.

450complaints
12recalls
62crashes
4fires
36injuries
1deaths

Most common 2016 Tesla Model X problems

  • Suspension~20,000 miles
    15134%
  • Electrical system~50,000 miles
    9321%
  • Other / not specified~52,000 miles
    8920%
  • Steering~40,000 miles
    5813%
  • Body & structure~10,000 miles
    5713%
  • Driver assistance~57,000 miles
    378%
  • 358%
  • 337%
  • Brakes~24,000 miles
    245%
  • Transmission & drivetrain~24,000 miles
    153%
  • Wheels & tires~34,000 miles
    133%
  • Lights~50,000 miles
    133%
  • Air bags~1,000 miles
    102%
  • Engine & cooling~58,000 miles
    102%
  • Stability & traction control~37,000 miles
    92%
  • Seats
    82%
  • Locks & latches~32,000 miles
    82%
  • Fuel & propulsion system~5,000 miles
    51%
  • Equipment & accessories~97,000 miles
    20%
  • Seat belts
    20%

Share of the 450 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Tesla Model X complaints by model year

2015201620172018201920202021202220232024202520264502681931021284112819427167
Owner complaints per model year, Tesla Model X. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Model X years: 2015, 2021, 2019. Years to avoid: 2016, 2023. Compare all years →

2016 Tesla Model X recalls (12)

Structure › Body

NHTSA recall 24V-615 · Aug 15, 2024 · 9,136 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024.

Seat belts › Front › Warning light/devices

NHTSA recall 24V-376 · May 28, 2024 · 125,233 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Electrical system › Instrument cluster/panel

NHTSA recall 24V-051 · Jan 30, 2024 · 2,193,869 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Electrical system › ADAS › Driver monitoring › Software

NHTSA recall 23V-838 · Dec 12, 2023 · 2,031,220 vehicles

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Automated/adaptive steering

NHTSA recall 23V-085 · Feb 15, 2023 · 362,758 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Automated/adaptive steering

NHTSA recall 22V-037 · Jan 27, 2022 · 53,822 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022.

Show 6 more recalls

Visibility › Defroster/defogger/HVAC system

NHTSA recall 21V-035 · Jan 29, 2021 · 134,951 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear.

Structure › Body

NHTSA recall 20V-710 · Nov 17, 2020 · 9,136 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.

Remedy: Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Electric power assist system

NHTSA recall 20V-062 · Feb 5, 2020 · 14,113 vehicles

Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts with coated steel bolts, and add a corrosion-preventative sealer to the steering gear motor housing and motor connection…

Seats › Mid/rear assembly

NHTSA recall 17V-639 · Oct 12, 2017 · 4,582 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables.

Remedy: Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017.

Parking brake

NHTSA recall 17V-260 · Apr 19, 2017 · 31,709 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018.

Seats › Mid/rear assembly

NHTSA recall 16V-192 · Apr 6, 2016 · 2,676 vehicles

Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision.

Remedy: Tesla will notify owners, and dealers will replace all affected third row seats, free of charge. The recall began on April 20, 2016.

NHTSA defect investigations

Federal safety investigators have looked into 18 possible defects involving the 2016 Tesla Model X:

Recall 23V838 Remedy Effectiveness

NHTSA investigation RQ24009 · opened Apr 25, 2024 · open

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS).

Traffic safety violations while Full Self Driving ("FSD") is engaged

NHTSA investigation PE25012 · opened Oct 7, 2025 · open

The Office of Defects Investigation ("ODI") is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute tra c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a…

Actually Smart Summon sessions resulting in low-speed impacts.

NHTSA investigation PE24033 · opened Jan 6, 2025 · closed Apr 3, 2026

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property.

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation PE24031 · opened Oct 17, 2024 · closed Mar 18, 2026

On October 17, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are…

Autopilot & First Responder Scenes

NHTSA investigation PE21020 · opened Aug 13, 2021 · closed Jun 8, 2022

On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles.

Fore Link Failure

NHTSA investigation PE20020 · opened Nov 22, 2020 · closed Aug 12, 2024

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on forty-three complaints alleging failure of the left or right front suspension fore links in Tesla model year (MY) 2015 through 2017 Model S and MY 2016 through 2017 Model X vehicles.

Loss of rearview camera

NHTSA investigation PE20010 · opened Jun 22, 2020 · closed Nov 22, 2020

On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device.

Automatic vehicle control systems

NHTSA investigation PE16007 · opened Jun 28, 2016 · closed Jan 19, 2017

On May 7, 2016, a 2015 Tesla Model S collided with a tractor trailer crossing an uncontrolled intersection on a highway west of Williston, Florida, resulting in fatal injuries to the Tesla driver.Data obtained from the Model S indicated that:1) the Tesla was being operated in Autopilot mode at the time of the collision; 2) the Automatic Emergency Braking (AEB) system did not provide any warning or automated braking…

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation EA26002 · opened Mar 18, 2026 · open

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system's ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond.

Autopilot System Driver Controls

NHTSA investigation EA22002 · opened Jun 8, 2022 · closed Apr 25, 2024 · led to recall 23V-085

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla's Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver's supervision.

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

Loss of rearview camera

NHTSA investigation EA20003 · opened Nov 12, 2020 · closed May 2, 2024 · led to recall 21V-035

On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year (MY) 2016-2018 Tesla Model X vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device.

Sudden Unintended Acceleration

NHTSA investigation DP23002 · opened Jun 29, 2023 · open

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial.

Defect Petition Interlock Request

NHTSA investigation DP23001 · opened Apr 7, 2023 · closed Mar 18, 2026

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a "recall of all Tesla cars" produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Sudden Unintended Acceleration

NHTSA investigation DP20001 · opened Jan 13, 2020 · closed Jan 8, 2021

On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes.

Battery Management Software Updates

NHTSA investigation DP19005 · opened Oct 1, 2019 · closed Sep 28, 2021

In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019.

Compliance with Standing General Order 2021-01 Reporting Requirements

NHTSA investigation AQ25002 · opened Aug 20, 2025 · open

The Office of Defects Investigation ("ODI") has identified numerous incident reports submitted by Tesla, Inc. ("Tesla") in response to Standing General Order 2021-01 (the "SGO"), in which the reported crashes occurred several months or more before the dates of the reports.

What 2016 Tesla Model X owners say

Suspension all 151 →

The contact owns a 2016 Tesla Model X. The contact stated while driving at various speeds, there was an abnormal squeaky and clunking sound coming from the front end of the vehicle. The vehicle was taken to the Tesla Service Center, where the front driver's side and the passenger's side front upper control arms links and bushings were replaced, and the four-wheel alignment was performed. Additionally, the contact stated while driving at various speeds, the steering wheel was significantly resistant. The vehicle was taken to the Tesla Service Center, where the intermediate lower steering column shaft was replaced. Additionally, the contact stated while driving 20-30 MPH and making a right turn, the steering wheel became significantly loose, causing the contact to lose steering control. Additionally, the wheels failed to respond as needed. …

66,000 miles · Feb 2024

I am making this complaint in the public interest The car I am complaining about is mangled and burned and the VIN is unavailable so I have used a dummy VIN to file this complaint. This car has just shown up in the wreckers yard. https://www.copart.com/lot/68650122/2016-tesla-model-x-ca-van-nuys It is almost certain that the occupants have been severely injured or killed. 2016 model Teslas are notorious for suspension breakages. The front RH tire has a deep gouge over the entire circumference. This is proof that the suspension failed and gouged the tire BEFORE the crash and therefore actually caused the crash. Image of the gouged tire is attached. You have hundreds of valid complaints filed for these Teslas. How many more have to die before you take action? …

Dec 2022 · crash · fire · 1 injury

Electrical system all 93 →

The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver's side front fender panel of the vehicle. The contact stated that the driver's door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact's wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passenger's side front or rear to exit the vehicle. …

60,000 miles · Nov 2024 · crash · 1 injury

The contact owns a 2016 Tesla Model X. The contact stated that the gear shifter, windshield wipers, brakes, and accelerator pedals were the only manually operated functions within the vehicle, all of which work as designed. All other functions were operated by a central computer system which would simultaneously become inoperable. The failures lasted between three to five minutes. Additionally, the failure would occur while driving at various speeds or while the vehicle was idle. The computer would reboot itself and function as normal. There was no warning. The contact took the vehicle to the dealer who stated that the issue was normal and would fix itself after an update. The contact stated that updates on the system would occur every few weeks to few months and several had already occurred however, the failure persisted. …

30,000 miles · Mar 2017

Steering all 58 →

The contact owns a 2016 Tesla Model X. The contact stated while driving at various speeds, there was an abnormal squeaky and clunking sound coming from the front end of the vehicle. The vehicle was taken to the Tesla Service Center, where the front driver's side and the passenger's side front upper control arms links and bushings were replaced, and the four-wheel alignment was performed. Additionally, the contact stated while driving at various speeds, the steering wheel was significantly resistant. The vehicle was taken to the Tesla Service Center, where the intermediate lower steering column shaft was replaced. Additionally, the contact stated while driving 20-30 MPH and making a right turn, the steering wheel became significantly loose, causing the contact to lose steering control. Additionally, the wheels failed to respond as needed. …

66,000 miles · Feb 2024

The contact owns a 2016 Tesla Model X. The contact stated while driving 65 MPH, the vehicle inadvertently began to stall. The warning message " Front Motor Disabled" appeared on the instrument panel. The contact veered to the side of the road. The contact was able to restart the vehicle however, the failure recurred several times while driving. The dealer was notified of the failure and arrived at the contact's residence to diagnose the vehicle. The dealer diagnosed that the motor had failed and advised the contact to take the vehicle to their location for repair. The vehicle was towed to the dealer who informed the contact that he would be responsible for the cost of the repair. The contact also stated that the steering wheel was making abnormal sounds while driving. The contact referenced NHTSA Campaign Number: 20V062000 (Steering). The manufacturer was notified of the failure. …

95,000 miles · Oct 2021

2016 Tesla Model X engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedAWD91 / 95 / 93 MPGe238 mi

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2016 Tesla Model X a good car?

Based on 450 owner complaints filed with NHTSA, the 2016 Model X rates avoid: 3.2× as many complaints as a typical year of the Model X at the same age. It is one of the Model X years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2016 Tesla Model X?

The suspension — 151 complaints, 34% of all complaints for this model year, most often about front › control arm › upper arm. Next are the electrical system (93) and steering (58).

How many recalls does the 2016 Tesla Model X have?

There are 12 recalls for the 2016 Tesla Model X, the most recent from August 15, 2024 (body). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Tesla Model X?

The best years by complaints, compared at the same age, are 2015, 2021 and 2019. Years to avoid or approach with caution: 2016 and 2023. See the full Tesla Model X years comparison.

At what mileage do 2016 Tesla Model X problems happen?

The median mileage reported in complaints is about 30,000 miles; 66% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.