The problem
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
The risk
Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.
The fix
Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-20-12-005. This recall has been superseded by Recall 24V615 (SB-24-12-008).
Recall details
| NHTSA campaign | 20V-710 (20V710000) |
|---|---|
| Manufacturer number | SB-20-12-005 |
| Manufacturer | Tesla, Inc. |
| Component | Structure › Body |
| Report date | November 17, 2020 |
| Owners notified | January 15, 2021 |
| Vehicles affected | 9,136 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 20V-710 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9,136 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.