2018 Tesla Model X Problems & Complaints

Average25% fewer complaints than a typical year of the Model X at the same age

Owners have filed 193 complaints about the 2018 Tesla Model X with the National Highway Traffic Safety Administration. That is about average for the Model X at the same age. The most reported problem area is the suspension (37 complaints, typically around 18,000 miles). 9 recalls cover this model year.

193complaints
9recalls
35crashes
2fires
16injuries
0deaths

Most common 2018 Tesla Model X problems

  • Other / not specified~13,000 miles
    4121%
  • Suspension~18,000 miles
    3719%
  • Electrical system~12,000 miles
    3619%
  • Driver assistance~39,000 miles
    3418%
  • Body & structure~8,000 miles
    2211%
  • Speed control & acceleration~10,000 miles
    1910%
  • Steering~100,000 miles
    189%
  • Brakes~5,000 miles
    147%
  • Seats~56,000 miles
    116%
  • Transmission & drivetrain~101,000 miles
    116%
  • Wheels & tires~7,000 miles
    105%
  • Air bags~2,000 miles
    84%
  • Seat belts~27,000 miles
    84%
  • Fuel & propulsion system~2,000 miles
    42%
  • Engine & cooling~1,000 miles
    32%
  • Windows, wipers & sunroof~23,000 miles
    32%
  • Stability & traction control~5,000 miles
    21%
  • Lights~26,000 miles
    21%
  • Locks & latches
    21%
  • Equipment & accessories~47,000 miles
    11%

Share of the 193 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Tesla Model X complaints by model year

2015201620172018201920202021202220232024202520264502681931021284112819427167
Owner complaints per model year, Tesla Model X. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Model X years: 2015, 2021, 2019. Years to avoid: 2016, 2023. Compare all years →

2018 Tesla Model X recalls (9)

Seat belts › Front › Warning light/devices

NHTSA recall 24V-376 · May 28, 2024 · 125,233 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Electrical system › Instrument cluster/panel

NHTSA recall 24V-051 · Jan 30, 2024 · 2,193,869 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Electrical system › ADAS › Driver monitoring › Software

NHTSA recall 23V-838 · Dec 12, 2023 · 2,031,220 vehicles

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Automated/adaptive steering

NHTSA recall 23V-085 · Feb 15, 2023 · 362,758 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Electric power assist system

NHTSA recall 22V-818 · Nov 1, 2022 · 40,168 vehicles

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022.

Back over prevention › Display function

NHTSA recall 22V-169 · Mar 18, 2022 · 947 vehicles

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752.

Show 3 more recalls

Steering › Automated/adaptive steering

NHTSA recall 22V-037 · Jan 27, 2022 · 53,822 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022.

Forward collision avoidance › Software

NHTSA recall 21V-846 · Oct 29, 2021 · 11,728 vehicles

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752.

Visibility › Defroster/defogger/HVAC system

NHTSA recall 21V-035 · Jan 29, 2021 · 134,951 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear.

NHTSA defect investigations

Federal safety investigators have looked into 16 possible defects involving the 2018 Tesla Model X:

Recall 23V838 Remedy Effectiveness

NHTSA investigation RQ24009 · opened Apr 25, 2024 · open

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS).

Traffic safety violations while Full Self Driving ("FSD") is engaged

NHTSA investigation PE25012 · opened Oct 7, 2025 · open

The Office of Defects Investigation ("ODI") is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute tra c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a…

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation PE24031 · opened Oct 17, 2024 · closed Mar 18, 2026

On October 17, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are…

Tesla Passenger Play

NHTSA investigation PE21023 · opened Dec 21, 2021 · closed May 26, 2023

The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash.

Autopilot & First Responder Scenes

NHTSA investigation PE21020 · opened Aug 13, 2021 · closed Jun 8, 2022

On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles.

Loss of rearview camera

NHTSA investigation PE20010 · opened Jun 22, 2020 · closed Nov 22, 2020

On June 22, 2020, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE20-010 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-2015 Tesla Model S vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device.

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation EA26002 · opened Mar 18, 2026 · open

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system's ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond.

Autopilot System Driver Controls

NHTSA investigation EA22002 · opened Jun 8, 2022 · closed Apr 25, 2024 · led to recall 23V-085

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla's Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver's supervision.

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

Loss of rearview camera

NHTSA investigation EA20003 · opened Nov 12, 2020 · closed May 2, 2024 · led to recall 21V-035

On November 20, 2020, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 20-003 to investigate incidents of media control unit (MCU) failures resulting in loss of rearview camera in model year (MY) 2012-18 Tesla Model S and model year (MY) 2016-2018 Tesla Model X vehicles equipped with the NVIDIA Tegra 3 processor with an integrated 8GB eMMC NAND flash memory device.

Sudden Unintended Acceleration

NHTSA investigation DP23002 · opened Jun 29, 2023 · open

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial.

Defect Petition Interlock Request

NHTSA investigation DP23001 · opened Apr 7, 2023 · closed Mar 18, 2026

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a "recall of all Tesla cars" produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Sudden Unintended Acceleration

NHTSA investigation DP20001 · opened Jan 13, 2020 · closed Jan 8, 2021

On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes.

Battery Management Software Updates

NHTSA investigation DP19005 · opened Oct 1, 2019 · closed Sep 28, 2021

In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019.

Compliance with Standing General Order 2021-01 Reporting Requirements

NHTSA investigation AQ25002 · opened Aug 20, 2025 · open

The Office of Defects Investigation ("ODI") has identified numerous incident reports submitted by Tesla, Inc. ("Tesla") in response to Standing General Order 2021-01 (the "SGO"), in which the reported crashes occurred several months or more before the dates of the reports.

What 2018 Tesla Model X owners say

Suspension all 37 →

The rear suspension has design problem that even within the alignment spec and normal driving conditions, the inner side of the rear tires are wearing off in an astonishing speed. This is s a known issue to all customers. Just in my personal case, the inner side of the rear tire wear off to thread within about 5000 miles driving and began leaking. This has extremely serious potential danger in local and highway driving situations. Since the normal car maintenance work hardly could take it nner side tire data. Very high percentage of drivers are driving the car with danger now on the road without any knowledge and preparness for the danger. This put not only the Tesla MX driver in danger, but also everyone around the vehicle, which leads this to a imminent public safety issue. …

Sep 2022

When the car turns or goes over bumps, there is a creaking and squeaking sound. TONS of Tesla owners have reported this and it has to do with faulty control arms and boots/ball joints. A good amount of people are experiencing this AFTER their warranties have expired causing us all to have to pay for something that should be covered by a warranty. Engineers have apparently determined that "After numerous evaluations, the development team determined that the Tesla control arm had been designed with insufficient moisture protection. Rain drains directly from the windscreen onto the control arm and penetrates the ball joint, which ultimately leads to the unwelcome, irritating squeaking sound and, in rare cases, can compromise steering precision." …

Feb 2023

Electrical system all 36 →

The contact owns a 2018 Tesla Model X. The contact stated that while attempting to park the vehicle, the vehicle became stuck in drive(D) and failed to shift to park(P). Due to the failure, the safety system locked the doors, and the contact was trapped inside the vehicle. The front end of the vehicle struck the garage door, causing damage to the garage door. The vehicle then rolled backwards and came to a complete stop after depressing the brake pedal. No air bags had deployed during the failure. The message "Self-Driving Feature Disabled" was displayed. A Police report was filed. No injuries were reported. The Fire Department arrived at the scene and had to open the frunk to cut the wires and disconnect the battery to turn off the vehicle, and the contact safely stepped out of the vehicle. The dealer was notified of the failure. The vehicle was not repaired. …

73,000 miles · Aug 2026 · crash

Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . …

May 2023 · fire

Driver assistance all 34 →

The Full Self Driving System failed to operate correctly. This caused my car to hit another car. I have asked Tesla for the data they use to tell what the driver was doing when the system was on but the Tesla staff who respond to my requests plead ignorance of what data I am referring to. I am not ready to spend the money it would cost to hire a lawyer to force Tesla to hand over the data from their system. I have video from the Tesla camera showing what happens. I will try to upload it. Here is a quick run through of what happened: I entered the freeway and got into the left lane. Once I was safely in the left lane and up to speed I turned on the FSD keeping my hands on the steering wheel. After a few moments the car veered to the right, I tugged against the pull of the FSD and got it back in the lane when all of a sudden it turned my wheel hard right into a minivan. …

Adaptive cruise control · Nov 2023 · crash

While driving on an interstate freeway on 8-14-2021, using the vehicle Autopilot driver assistance mode (which I had been using for the previous 18 months without incident), the vehicle failed to avoid hitting the vehicle in front of me. This collision resulted in no passenger injury, but resulted in both driver and passenger airbags to engage and resulted in total vehicle loss of the Tesla Model X. No other vehicles involved had airbag engagement. Tesla may have actual information on the functioning of the vehicle and the Autopilot software that may explain why the collision avoidance system failed, but refused to supply me with this information.

Warnings · Aug 2021 · crash

2018 Tesla Model X engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedAWD91 / 95 / 93 MPGe238 mi

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2018 Tesla Model X a good car?

Based on 193 owner complaints filed with NHTSA, the 2018 Model X rates average: 25% fewer complaints than a typical year of the Model X at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2018 Tesla Model X?

The suspension — 37 complaints, 19% of all complaints for this model year. Next are the electrical system (36) and driver assistance (34).

How many recalls does the 2018 Tesla Model X have?

There are 9 recalls for the 2018 Tesla Model X, the most recent from May 28, 2024 (warning light/devices). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Tesla Model X?

The best years by complaints, compared at the same age, are 2015, 2021 and 2019. Years to avoid or approach with caution: 2016 and 2023. See the full Tesla Model X years comparison.

At what mileage do 2018 Tesla Model X problems happen?

The median mileage reported in complaints is about 12,000 miles; 93% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.