2019 Tesla Model X Problems & Complaints

Better than average49% fewer complaints than a typical year of the Model X at the same age

Owners have filed 102 complaints about the 2019 Tesla Model X with the National Highway Traffic Safety Administration. That is 49% fewer than a typical Model X model year at the same age, making the 2019 one of the better Model X years. The most reported problem area is the suspension (26 complaints, typically around 11,000 miles). 8 recalls cover this model year.

102complaints
8recalls
13crashes
3fires
6injuries
0deaths

Most common 2019 Tesla Model X problems

  • Suspension~11,000 miles
    2625%
  • Driver assistance~21,000 miles
    2222%
  • Electrical system~19,000 miles
    2020%
  • Other / not specified~16,000 miles
    1919%
  • Body & structure~11,000 miles
    1414%
  • Speed control & acceleration~13,000 miles
    1111%
  • Steering~15,000 miles
    1111%
  • Brakes~28,000 miles
    99%
  • Air bags~2,000 miles
    88%
  • Wheels & tires~2,000 miles
    77%
  • Stability & traction control~14,000 miles
    33%
  • Lights~14,000 miles
    33%
  • Fuel & propulsion system
    33%
  • Seats
    33%
  • Engine & cooling~2,000 miles
    22%
  • Transmission & drivetrain~23,000 miles
    22%
  • Windows, wipers & sunroof~26,000 miles
    22%
  • Seat belts
    11%

Share of the 102 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Tesla Model X complaints by model year

2015201620172018201920202021202220232024202520264502681931021284112819427167
Owner complaints per model year, Tesla Model X. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Model X years: 2015, 2021, 2019. Years to avoid: 2016, 2023. Compare all years →

2019 Tesla Model X recalls (8)

Seat belts › Front › Warning light/devices

NHTSA recall 24V-376 · May 28, 2024 · 125,233 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Electrical system › Instrument cluster/panel

NHTSA recall 24V-051 · Jan 30, 2024 · 2,193,869 vehicles

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Electrical system › ADAS › Driver monitoring › Software

NHTSA recall 23V-838 · Dec 12, 2023 · 2,031,220 vehicles

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Automated/adaptive steering

NHTSA recall 23V-085 · Feb 15, 2023 · 362,758 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752.

Steering › Electric power assist system

NHTSA recall 22V-818 · Nov 1, 2022 · 40,168 vehicles

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Remedy: Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022.

Back over prevention › Display function

NHTSA recall 22V-169 · Mar 18, 2022 · 947 vehicles

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse.

Remedy: Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752.

Show 2 more recalls

Steering › Automated/adaptive steering

NHTSA recall 22V-037 · Jan 27, 2022 · 53,822 vehicles

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022.

Forward collision avoidance › Software

NHTSA recall 21V-846 · Oct 29, 2021 · 11,728 vehicles

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752.

NHTSA defect investigations

Federal safety investigators have looked into 14 possible defects involving the 2019 Tesla Model X:

Recall 23V838 Remedy Effectiveness

NHTSA investigation RQ24009 · opened Apr 25, 2024 · open

The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS).

Traffic safety violations while Full Self Driving ("FSD") is engaged

NHTSA investigation PE25012 · opened Oct 7, 2025 · open

The Office of Defects Investigation ("ODI") is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute tra c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a…

Actually Smart Summon sessions resulting in low-speed impacts.

NHTSA investigation PE24033 · opened Jan 6, 2025 · closed Apr 3, 2026

On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property.

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation PE24031 · opened Oct 17, 2024 · closed Mar 18, 2026

On October 17, 2024, NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are…

Tesla Passenger Play

NHTSA investigation PE21023 · opened Dec 21, 2021 · closed May 26, 2023

The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash.

Autopilot & First Responder Scenes

NHTSA investigation PE21020 · opened Aug 13, 2021 · closed Jun 8, 2022

On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles.

FSD Collisions in Reduced Roadway Visibility Conditions

NHTSA investigation EA26002 · opened Mar 18, 2026 · open

The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla's Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system's ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond.

Autopilot System Driver Controls

NHTSA investigation EA22002 · opened Jun 8, 2022 · closed Apr 25, 2024 · led to recall 23V-085

The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla's Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver's supervision.

Sudden Unintended Acceleration

NHTSA investigation DP23002 · opened Jun 29, 2023 · open

The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial.

Defect Petition Interlock Request

NHTSA investigation DP23001 · opened Apr 7, 2023 · closed Mar 18, 2026

On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a "recall of all Tesla cars" produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner.

Pedestrian alert sounds

NHTSA investigation DP22005 · opened Jan 27, 2023 · closed Aug 7, 2023 · led to recall 22V-063

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles.

Sudden Unintended Acceleration

NHTSA investigation DP20001 · opened Jan 13, 2020 · closed Jan 8, 2021

On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes.

Battery Management Software Updates

NHTSA investigation DP19005 · opened Oct 1, 2019 · closed Sep 28, 2021

In a letter dated September 17, 2019, Mr. Edward Chen petitioned the NHTSA to initiate a defect investigation of certain Tesla Model S and Model X vehicles that received revised battery management software in one or more over-the-air (OTA) updates from Tesla, beginning in May 2019.

Compliance with Standing General Order 2021-01 Reporting Requirements

NHTSA investigation AQ25002 · opened Aug 20, 2025 · open

The Office of Defects Investigation ("ODI") has identified numerous incident reports submitted by Tesla, Inc. ("Tesla") in response to Standing General Order 2021-01 (the "SGO"), in which the reported crashes occurred several months or more before the dates of the reports.

What 2019 Tesla Model X owners say

Suspension all 26 →

The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The Autopilot feature became inoperable. The "Autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

55,000 miles · Aug 2023

At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails. As a result of this, the right front wheel dislodged completely, which would not be possible if there were no mechanical problems with the suspension. Tesla Dublin had worked on my suspension three weeks prior to the accident. The full video from the dash cam before and after the accident is available below. https://drive.google.com/drive/folders/1gbVniik6OTrQHAek_k1OfzSAld3btUcu https://share.icloud.com/photos/0019fXn5YAMpzr2s9Yq0oTnfA

Mar 2023 · crash

Driver assistance all 22 →

The contact owns a 2019 Tesla Model X. The contact stated that the Full Self-Driving system was updated in June 2025. Since the update, while idling at red traffic lights, the vehicle was surging forward as if it were trying to run the red light. The contact had to immediately depress the brake pedal to prevent the vehicle from accelerating unintendedly. While attempting to make a right lane change, the vehicle suddenly seize mid-lane-change and returned the vehicle to the original lane. The contact made 2 to 3 attempts before being able to make the lane change successfully. The vehicle also independently attempted to make the lane change as if self-correcting the vehicle. The failure was intermittent. The vehicle was taken to the dealer, and the vehicle suddenly ran a red-light while being test driven. …

Lane keep › Automatic steering · 5,000 miles · Jun 2025

Advanced Driver Assistance Systems (ADAS) - Safety Incident Report: While using the vehicle's 'Summon' feature, the car failed to stop when I released the control button. It continued forward, drove up and over a large curb, struck a signpost, and came to rest with one tire elevated on the curb/grass and the other three tires on the pavement. This "jumping curbs" behavior and collision with fixed objects represents a serious safety hazard. I am extremely grateful that no person was nearby or inside the vehicle at the time, as this failure could have resulted in injury or death. The incident is documented on video. The vehicle is currently pending inspection. Despite my request, Tesla has not responded or addressed the issue, leaving the defect unmitigated. At no point did the vehicle display any warning lights or messages indicating a malfunction before or after the incident. …

Warnings · Sep 2025 · crash

Electrical system all 20 →

The contact owns a 2019 Tesla Model X. The contact stated that the Full Self-Driving system was updated in June 2025. Since the update, while idling at red traffic lights, the vehicle was surging forward as if it were trying to run the red light. The contact had to immediately depress the brake pedal to prevent the vehicle from accelerating unintendedly. While attempting to make a right lane change, the vehicle suddenly seize mid-lane-change and returned the vehicle to the original lane. The contact made 2 to 3 attempts before being able to make the lane change successfully. The vehicle also independently attempted to make the lane change as if self-correcting the vehicle. The failure was intermittent. The vehicle was taken to the dealer, and the vehicle suddenly ran a red-light while being test driven. …

ADAS › Autonomous/self driving · 5,000 miles · Jun 2025

The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The Autopilot feature became inoperable. The "Autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

Instrument cluster/panel · 55,000 miles · Aug 2023

2019 Tesla Model X engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combinedRange
ElectricSingle-speedAWD99 / 93 / 96 MPGe325 mi

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2019 Tesla Model X a good car?

Based on 102 owner complaints filed with NHTSA, the 2019 Model X rates better than average: 49% fewer complaints than a typical year of the Model X at the same age. It is one of the best Model X years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2019 Tesla Model X?

The suspension — 26 complaints, 25% of all complaints for this model year. Next are the driver assistance (22) and electrical system (20).

How many recalls does the 2019 Tesla Model X have?

There are 8 recalls for the 2019 Tesla Model X, the most recent from May 28, 2024 (warning light/devices). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Tesla Model X?

The best years by complaints, compared at the same age, are 2015, 2021 and 2019. Years to avoid or approach with caution: 2016 and 2023. See the full Tesla Model X years comparison.

At what mileage do 2019 Tesla Model X problems happen?

The median mileage reported in complaints is about 15,000 miles; 92% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.