Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2016 Tesla Model X owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2016 Tesla Model X. The contact stated that the display screen went blank while driving at various speeds without warning. The contact restarted the vehicle and the display screen functionality returned; however, the failure recurred soon after restart. The contact then received a recall notification for NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact took the vehicle to a service center and was informed that there was a limited amount of parts to repair the vehicle. The contact was informed that the vehicle was not on the priority list for the recall repair. The manufacturer was notified of the failure. The vehicle remained at the dealer and was not yet repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.
The contact owns a 2016 Tesla Model-X. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the center display intermittently turned blank while driving. Additionally, the contact stated that upon engaging the turn signals, there was no indication that the turn signals were engaged. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 30,000. Parts distribution disconnect.
The contact owns a 2016 Tesla Model X. The contact stated that his vehicle was previously included in NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the main computer screen would intermittently fail to operate as needed. The contact had taken the vehicle to a service center where it remained in their possession. The contact was informed that dealer was unable to install a chip needed to perform the recall repair. The contact was then informed that the entire computer system needed to be replaced out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 50,000.
Ever since I bought my 2016 Tesla Model x I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. My Tesla is under full factory warranty and I have taken it to service for the same problem along with some other issues 4 or 5 times, every time Tesla service center tells me that the screen problem is a known issue and engineers are working on a software fix for it. I have never been able to fully get a use out of all features due to this problem. Tesla has not been able to give me a timeframe on when they are going to send the update to fix the issue with the screen. …
My Tesla Model x has severe windshield secondary image separation (ghosting). The lights of oncoming cars have triple images that are radiate several meters above the origin of light. This makes driving at night a dangerous and exhausting experience as I try to differentiate between the real lights and the secondary images. Additionally, the tail lights of autos are also doubled making the cars in front of me blurry. Lastly, traffic lights are also displaying secondary image separation making it difficult to accurately read traffic lights. Currently, I am avoiding driving at night to avoid the danger of seeing multiple images. …
My 2016 Tesla Model x's mcu is often freezing, restarting, or going completely black while driving and while parked. When this happens, I'm unable to access any of the features of the car but more importantly, the rearview camera does not work when the mcu is having an issue. With the small rear window, I cannot see any children or people behind my vehicle. Reversing with no rear view camera is dangerous. I'm also unable to turn on the fog lights when needed. I've brought it into Tesla twice already and each time, they have said that they cleared the memory and disconnected the battery for a moment and reconnected. This has not fixed the issue. Just today, the mcu screen and my icc screen shut down for a few minutes without any notice. I recorded the incident. I've spoken to other owners and it seems to be a common issue.
The windshield on my Model x has severe ghosting. At night, images of car headlights (as well as any other light source) are tripled and sometimes quadrupled due to the defective state of the windshield. Car headlights and other lights sources also have a strong, streaking glare due to the windshield. All of this combined is leading to a dangerous situation when driving at night, because I am seeing a multiplicity of light sources when encountering oncoming traffic. I have contacted Tesla numerous times, only to be told that no fix is order. I have multiple emails to confirm this. Also, I have pictures I have taken from the driver's seat at night. Due to my camera quality, these pictures do not accurately display the extreme level of ghosting, but one can extrapolate.
Tl* the contact owns a 2016 Tesla Model x. The contact stated while starting the vehicle, the instruction screen failed to function properly or turn on. The contact stated no warning light was illuminated. The contact received notification of NHTSA campaign number: 21V035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was unavailable. The contact called Tesla (6701 amador plaza rd, dublin, ca 94568, [phone]) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 57,000.
My Tesla Model x has a windshield that is causing double vision or also referred to as "ghosting" of approaching car headlights, traffic signals, during dark or night time. More specifically, as a driver I can see blurred or double for each traffic signal light or headlights of approaching cars or tail lights of cars ahead of me. This is a severe safety risk. Especially on undivided highway, this causes sever distortion of vision and almost caused an accident twice. My family and I had a narrow escape. I have reported this to Tesla. I have a service report from Tesla that confirms this flaw/issue. However, they have done nothing to address this issue for several months.
Tl* the contact owns a 2016 Tesla Model x. The contact received notification of NHTSA campaign number: 21V035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the center display screen would not turn on or would black out. The manufacturer was made aware of the failure, and informed the contact that he would be contacted when the hardware emmc upgrade was available. The failure mileage was 76,000. Parts distribution disconnect.
Window & Wiper complaints in other Model X years
Frequently asked questions
How common are window & wiper problems on the 2016 Tesla Model X?
NHTSA has 33 complaints about the windows, wipers & sunroof of the 2016 Tesla Model X, 7% of the model year's 450 complaints. The component named most often is windshield (1 mentions).
Is there a recall for 2016 Tesla Model X window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2016 Tesla Model X, though it has 12 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2016 Tesla Model X window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 43,000 miles, and 36% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.