Which parts fail
Components named in complaints (automatic emergency braking, adaptive cruise, lane keeping, backup camera).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2021 Tesla Model S owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2021 Tesla Model S. The contact stated while driving approximately 45 MPH, the vehicle approached another vehicle that had slowed for a traffic light and did not automatically start braking. The contact manually applied the brakes, but the vehicle crashed into the rear end of the vehicle in front. The contact stated he noticed no warning lights illuminated nor warning chimes sounded advising of a vehicle ahead. The contact said both air bags deployed. The vehicle had crashed and damaged the entire front end which crumpled to the front tires. The police were on the scene and filed a report. The contact and the occupant of the other vehicle were not injured. The vehicle was towed to a collision center. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Beta Autopilot was engaged, driver had hand on steering wheel, vehicle was traveling less than 35MPH (speed limit) and coming around a corner when it misjudged the road curve. The road curved to the left and as the car took the turn it took too wide of a turn and veered slightly off the road. Unfort the front right side of car went up and over the begining of a rock incline. The front right tire blew out and ONLY the side AIrBags deployed (both sides). The car traveled about 500 yards along the road and then turned itself off. I could not get the horn to work, nor put it in neutral. There were no warning signs before incident. In fact the I belong to a beta driving scoring rating and for that day Tesla rated me a 91/100. I called Tesla roadside assistance and they said they would not provide any help as it was viewed as an accident and not a self-driving issue. …
I was in full self driving mode and was travelling North bound 110 freeway transitioning to 405 freeway Northbound. In the right lane. Transition curved left. looked at my speed for a split second and as i looked up we were a split second from hitting freeway barrier head-on. We crashed through the barrier and ended on the embankment of the freeway. My car front end was totally demolished, front airbags went off. I was ok, but my wife suffered a L1 vertebrae fracture and was taken to Harbor UCLA Hospital for treatment. She was released 9 hours later with a back brace and pain meds. The accident occured at 8:34 am Sunday April 5th, Easter sunday while on our way to church. Its been over a month and my wife is still in a back brace, but healing slowly. USB Drive taken out of the glove box showed that all cameras cut off about 10 seconds before the crash. …
On Nov 14 at 09:01 AM while driving on the freeway with clear weather and autopilot is on for at least 15 min and and i am fully attentive and no traffic the tesla auto pilot decided to turn left and hit the cement barrier of the freeway damaging my left rear wheel then it tried to correct it fault by turning right to the right lane abruptly luckily there was no traffic coming on my right side too otherwise it would have been fatal I have the incident recorded by the sentry mode cameras and exact time and sec and the logs of the car black box proves that the tesla auto pilot was engaged at that time when it hit the cement barrier I reported this to tesla so they would take responsibility of their risky autopilot software but they dont care and told me i can report it to NHTSA it doesnt matter to them even with all the documented proof i have
This was a Autodrive malfunction event on a brand new Tesla Model S. I was in standstill traffic when my car, which had been engaged in Autodrive, lurched forward and suddenly accelerated at a high rate of speed into the car in front of us, without any driver prompts. The problem was immediately reported to Tesla who has been delaying in providing the data logs and engineering analysis for over two months. Tesla did what they called a "safety inspection" after the crash and says the car is fine. They have refused to try and replicate the malfunction because they maintain the car is fine. Luckily, no one was injured, and there was only property damage to my car and the car in front of me, but there is something wrong with the software, the cameras, and/or the front end sensors and their calibration for the car to have done that.
The contact owns a 2021 Tesla Model S. The contact stated while driving 70-75 MPH with the Autonomous Self-Driving feature activated, the vehicle experienced phantom braking on numerous occasions. The dealer was made aware of the failure and informed the contact that the vehicle performed as designed. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to the Full Self-Driving (FSD) Beta 10.69.2.2 software update. The failure mileage was 17,102.
The contact owns a 2021 Tesla Model S. The contact stated while driving approximately 20 MPH or slower, the pedestrian alert warning system failed to activate as designed. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no failure. The contact related the failure to NHTSA Campaign Number: 22V235000 (Electrical System, Forward Collison Avoidance). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 6,000.
Oncoming vehicle suddenly turned in front of 2021 Tesla Model S resulting in collision at 34mph. Automatic braking did not engage, collision warning system failed to sound alert. Air bags deployed however seat belt completely spooled out causing the driver to strike the windshield and break the glass by contact with the top of the head. The vehicle was a total loss and the dealer never inspected the car.
The contact owns a 2021 Tesla Model S. The contact stated while driving 72 MPH with the autonomous self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 56,292.
In August 2022 I was driving my Tesla S. I was traveling 25 miles an hour or less. I unfortunately lost consciousness for a very short time. My tesla then crashed into a parked car. There was snow emergency braking nor any emergency alarms. In theory describes shouldn't of happened with an emergency braking system.
Related recalls
Back over prevention › Software
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse.
Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752.
Forward collision avoidance › Warnings › External/pedestrian alert
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds.
Remedy: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752.
Forward collision avoidance › Warnings › External/pedestrian alert
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds.
Remedy: Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge.
Forward collision avoidance › Software
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Remedy: Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752.
NHTSA investigations
Unexpected Brake Activation
On February 16, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22002) to investigate reports of unexpected deceleration while driving with the adaptive cruise control system engaged in Model Year (MY) 2021 - 2022 Model 3 and Model Y vehicles manufactured by Tesla. The subject systems include Autopilot (all versions), Full Self-Driving (FSD) and Traffic Aware Cruise Control (TACC).
Collision Avoidance complaints in other Model S years
Frequently asked questions
How common are collision avoidance problems on the 2021 Tesla Model S?
NHTSA has 52 complaints about the driver assistance of the 2021 Tesla Model S, 29% of the model year's 179 complaints. The component named most often is automatic emergency braking (27 mentions).
Is there a recall for 2021 Tesla Model S collision avoidance problems?
Yes — NHTSA recall 26V-283 (software, May 4, 2026); NHTSA recall 24V-153 (external/pedestrian alert, Feb 27, 2024); NHTSA recall 22V-063 (external/pedestrian alert, Feb 4, 2022). Recall repairs are free at authorized dealers.
At what mileage do 2021 Tesla Model S collision avoidance problems start?
Half of the complaints with a recorded mileage happened before about 6,000 miles, and 83% before 25,000 miles.
Is it dangerous?
Owners linked 9 crashes, 0 fires and 1 injury to driver assistance problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.