The problem
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
The risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
The fix
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Recall details
| NHTSA campaign | 24V-153 (24V153000) |
|---|---|
| Manufacturer number | SB-24-00-006 |
| Manufacturer | Tesla, Inc. |
| Component | Forward collision avoidance › Warnings › External/pedestrian alert |
| Report date | February 27, 2024 |
| Owners notified | April 27, 2024 |
| Vehicles affected | 6,557 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
- 2018 Tesla Model 3 collision avoidance problems 246
- 2019 Tesla Model 3 collision avoidance problems 219
- 2020 Tesla Model 3 collision avoidance problems 193
- 2021 Tesla Model 3 collision avoidance problems 430
- 2022 Tesla Model 3 collision avoidance problems 557
- 2013 Tesla Model S collision avoidance problems 14
- 2018 Tesla Model S collision avoidance problems 53
- 2019 Tesla Model S collision avoidance problems 14
- 2020 Tesla Model S collision avoidance problems 25
- 2021 Tesla Model S collision avoidance problems 52
- 2020 Tesla Model X collision avoidance problems 34
- 2021 Tesla Model X collision avoidance problems 9
Frequently asked questions
Is the recall 24V-153 repair free?
Yes. Tesla dealers will fix the problem at no cost: Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 6,557 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.