Chevrolet Recall 24V-060: Latches/locks/linkages – latch

Affected: 2020–2024 Chevrolet Silverado 2500, 2020–2024 Chevrolet Silverado 3500, 2020–2024 GMC Sierra 2500 and 1 more. Filed with NHTSA on February 1, 2024, covering about 570,434 vehicles.

The problem

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

The risk

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

The fix

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Recall details

NHTSA campaign24V-060 (24V060000)
Manufacturer numberN232426400
ManufacturerGeneral Motors, LLC
ComponentLatches/locks/linkages › Tailgate › Latch
Report dateFebruary 1, 2024
Owners notifiedMay 17, 2024
Vehicles affected570,434
Initiated byManufacturer

Vehicles covered

Owner complaints about the locks & latches

Frequently asked questions

Is the recall 24V-060 repair free?

Yes. Chevrolet dealers will fix the problem at no cost: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 570,434 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.