2023 Chevrolet Silverado 2500 Problems & Complaints

Average1.4× as many complaints as a typical year of the Silverado 2500 at the same age

Owners have filed 47 complaints about the 2023 Chevrolet Silverado 2500 with the National Highway Traffic Safety Administration. That is about average for the Silverado 2500 at the same age. The most reported problem area is the transmission & drivetrain (17 complaints, typically around 83,000 miles). One recall covers this model year.

47complaints
1recalls
0crashes
2fires
1injuries
0deaths

Most common 2023 Chevrolet Silverado 2500 problems

  • Transmission & drivetrain~83,000 miles
    1736%
  • Electrical system~2,000 miles
    1634%
  • Engine & cooling~83,000 miles
    817%
  • Other / not specified
    817%
  • Locks & latches~47,000 miles
    49%
  • Lights
    36%
  • Brakes
    36%
  • Body & structure~41,000 miles
    24%
  • Fuel & propulsion system
    24%
  • Suspension
    12%
  • Windows, wipers & sunroof
    12%
  • Seat belts
    12%
  • Steering
    12%
  • Speed control & acceleration
    12%
  • Driver assistance
    12%
  • Wheels & tires
    12%

Share of the 47 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Chevrolet Silverado 2500 complaints by model year

’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’2664738113238835144936826917820419161211045351401791235453741088897471432912
Owner complaints per model year, Chevrolet Silverado 2500. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Silverado 2500 years: 2014, 2012, 2013. Years to avoid: 2024, 2022, 2020, 2015, 2025. Compare all years →

2023 Chevrolet Silverado 2500 recalls (1)

Latches/locks/linkages › Tailgate › Latch

NHTSA recall 24V-060 · Feb 1, 2024 · 570,434 vehicles

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle…

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.

What 2023 Chevrolet Silverado 2500 owners say

Transmission & drivetrain

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, the contact stated that while driving 60-70 MPH, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the road. Upon inspection, the contact became aware of a coolant leak underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the turbo coolant inlet had fractured. The part was replaced. Additionally, the dealer determined that the transmission was in working order upon inspection; however, the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

83,000 miles · Jul 2026

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.

29,000 miles · Oct 2024

Electrical system

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that after opening the garage door flames were present coming from the hood and front fender wells of the vehicle. The fire department was called to the home and extinguished the flames. During the incident, the vehicle was destroyed. A second vehicle parked inside the garage was also destroyed along with the garage and west wing of the home. The cause of the fire was not yet determined. A fire report was taken at the scene. The contact indicated that during the incident the vehicle was not on and had not been used since May 1st. The local dealer and manufacturer were not yet notified of the incident. The failure mileage was 1,600.

2,000 miles · May 2023 · fire

Was driving east on i40 between Hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in flames.

Jun 2026 · fire

Engine & cooling

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the transmission was slipping. Additionally, the contact stated that while driving 60-70 MPH, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the road. Upon inspection, the contact became aware of a coolant leak underneath the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the turbo coolant inlet had fractured. The part was replaced. Additionally, the dealer determined that the transmission was in working order upon inspection; however, the failure persisted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

83,000 miles · Jul 2026

The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.

29,000 miles · Oct 2024

Frequently asked questions

Is the 2023 Chevrolet Silverado 2500 a good car?

Based on 47 owner complaints filed with NHTSA, the 2023 Silverado 2500 rates average: 1.4× as many complaints as a typical year of the Silverado 2500 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2023 Chevrolet Silverado 2500?

The transmission & drivetrain — 17 complaints, 36% of all complaints for this model year. Next are the electrical system (16) and engine & cooling (8).

How many recalls does the 2023 Chevrolet Silverado 2500 have?

There is 1 recall for the 2023 Chevrolet Silverado 2500, the most recent from February 1, 2024 (latch). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Chevrolet Silverado 2500?

The best years by complaints, compared at the same age, are 2014, 2012 and 2013. Years to avoid or approach with caution: 2024, 2022, 2020, 2015 and 2025. See the full Chevrolet Silverado 2500 years comparison.

At what mileage do 2023 Chevrolet Silverado 2500 problems happen?

The median mileage reported in complaints is about 47,000 miles; 57% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.