2023 Chevrolet Silverado 3500 Problems & Complaints

Average1.3× as many complaints as a typical year of the Silverado 3500 at the same age

Owners have filed 16 complaints about the 2023 Chevrolet Silverado 3500 with the National Highway Traffic Safety Administration. That is about average for the Silverado 3500 at the same age. The most reported problem area is the transmission & drivetrain (10 complaints, typically around 9,000 miles). One recall covers this model year.

16complaints
1recalls
0crashes
0fires
0injuries
0deaths

Most common 2023 Chevrolet Silverado 3500 problems

  • Transmission & drivetrain~9,000 miles
    1063%
  • Engine & cooling
    425%
  • Locks & latches~63,000 miles
    213%
  • Other / not specified
    16%
  • Fuel & propulsion system
    16%
  • Electrical system
    16%

Share of the 16 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Chevrolet Silverado 3500 complaints by model year

’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’266167478072504241465239311022923261052511319224241271651122
Owner complaints per model year, Chevrolet Silverado 3500. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Silverado 3500 years: 2014, 2017, 2012. Years to avoid: 2024, 2025, 2021, 2020, 2022. Compare all years →

2023 Chevrolet Silverado 3500 recalls (1)

Latches/locks/linkages › Tailgate › Latch

NHTSA recall 24V-060 · Feb 1, 2024 · 570,434 vehicles

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle…

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.

What 2023 Chevrolet Silverado 3500 owners say

Transmission & drivetrain

The contact owns a 2023 Chevrolet Silverado 3500. The contact stated while driving at approximately 40 MPH, the foot was removed from the accelerator pedal while slowing for a traffic signal and the rear tires locked up as the vehicle was downshifting. The contact stated that it felt as if the brake pedal had been depressed. The contact stated that the rear tires made an abnormal screeching sound. The contact stated that the tires started rolling, but the wheels then locked up. The contact stated that several warnings illuminated on the instrument cluster. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the transmission valve body needed to be replaced. The vehicle was repaired. The contact stated that failure reoccurred. …

9,000 miles · Oct 2023

Vehicle went into limp mode (max 3rd gear and about 45mph) while entering the interstate pulling a 30' 5th wheel camper. Luckily was in a construction zone so the speed limits was posted at 55 so no one took me out. Got off the next offramp and took vehicle to Chevy dealership and they said a Control Solenoid Valve Body in the transmission failed. All parts on nationwide backorder with no approximation of updated part. Looked into this online and it looks like it's been an issue for 4 years plus

Jan 2025

Engine & cooling

The 2023 Chevy High Country Diesel vehicle for 89,000 has failed tremendously, without any warning whatsoever. I've had my vehicle serviced on a 6 to 8 weeks bases at the dealership. on March 28, 2025 I was driving in SD and the truck just failed all the suddenly. The information stated to shift to neutral and restart which I did. The truck never started and had to be towed. The first diagnosis was the high pressure fuel pump which contaminated the entire fuel systems with metal shavings. Thereby, the CP4 failed and damage all components of the fuel system costing 11,750.00 for the repair. In addition to this, during further inspecting the shop informed me the engine camshaft and lifter were also an issued and contributed to the dilemma. I then got General Motors involved informing them that now way possible this should have transpired with a new truck having only 126,000 miles. …

Mar 2025

We bought a Chevrolet Silverado from 2023 as a new car in October 2024. It is an imported vehicle, as we live in Germany. After 7146km we broke down on the highway on [redacted] with engine damage. There were no signs or warnings beforehand. The Chevrolet simply stalled while driving and indicated that the start/stop button should be pressed. However, this had no effect. The whole vehicle came to a standstill. Not even the wheels were still rolling. A call to the seller (GeigerCars in Munich/Germany) immediately revealed that it was probably engine damage, as the problem is known. The vehicle was then towed to the seller's workshop and has now been there for over 5 weeks without spare parts, as according to the seller these are not supplied by GM. We have not yet received a rental car or anything similar and have to rent a car every week at our own expense. …

Mar 2025

Frequently asked questions

Is the 2023 Chevrolet Silverado 3500 a good car?

Based on 16 owner complaints filed with NHTSA, the 2023 Silverado 3500 rates average: 1.3× as many complaints as a typical year of the Silverado 3500 at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2023 Chevrolet Silverado 3500?

The transmission & drivetrain — 10 complaints, 63% of all complaints for this model year, most often about automatic transmission. Next are the engine & cooling (4) and locks & latches (2).

How many recalls does the 2023 Chevrolet Silverado 3500 have?

There is 1 recall for the 2023 Chevrolet Silverado 3500, the most recent from February 1, 2024 (latch). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Chevrolet Silverado 3500?

The best years by complaints, compared at the same age, are 2014, 2017 and 2012. Years to avoid or approach with caution: 2024, 2025, 2021, 2020 and 2022. See the full Chevrolet Silverado 3500 years comparison.

At what mileage do 2023 Chevrolet Silverado 3500 problems happen?

The median mileage reported in complaints is about 18,000 miles; 67% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.