Most common 2023 GMC Sierra 2500 problems
Share of the 33 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
GMC Sierra 2500 complaints by model year
Best Sierra 2500 years: 2012, 2014, 2013. Years to avoid: 2024, 2025, 2020, 2021, 2022. Compare all years →
2023 GMC Sierra 2500 recalls (1)
Latches/locks/linkages › Tailgate › Latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle…
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024.
What 2023 GMC Sierra 2500 owners say
Transmission & drivetrain all 20 →
The contact owns a 2023 GMC Sierra 2500. The contact stated while driving 45 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond. The contact stated that the engine was revving abnormally. The contact stated that the check engine and an unknown "orange-colored" warning light illuminated. The contact pulled over and turned the vehicle off and was afraid to restart the vehicle. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that a valve in the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 25,000.
The contact owns a 2023 GMC Sierra 2500. The contact stated while driving approximately 40 MPH, the vehicle shook abnormally twice and then switched to Low Power Mode. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission valve body needed to be replaced. The contact stated that the valve body had failed within one and a half year. The contact requested that the entire transmission be replaced. The manufacturer was informed of the failure and declined to replace the transmission. The vehicle was not repaired. The failure mileage was approximately 42,000.
Electrical system
The contact owns a 2023 GMC Sierra 2500. The contact stated that on several occasions, after the vehicle had been parked for approximately two days, the vehicle failed to start. The vehicle was jump-started and taken to a dealer three times, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired three times, but the failure persisted. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 33,000.
The contact works for a company that owns a 2023 GMC Sierra 2500. The contact stated that the vehicle experienced intermittent electrical failures. While driving, the vehicle stalled upon acceleration, followed by a total loss of electrical power. The vehicle was towed to a dealer for inspection; however, the failure could not be duplicated. The failure mileage was 177,000.
Wheels & tires
While driving at highway speed, the left rear OEM Goodyear Wrangler 275/65R20 tire experienced a sudden tread separation and catastrophic failure. The tire pressure was correct, there were no TPMS warnings or other vehicle alerts, and the vehicle did not strike any road debris or other object prior to the failure. The truck was purchased new in December 2022 and has approximately 14,500 miles. The tread separation caused extensive damage to the truck, including the bedside, bumper, taillight, wheel opening trim, and other components. The body shop repairing the vehicle advised that they have seen numerous similar failures, and I have also found multiple reports from other owners of the same OEM Goodyear Wrangler 275/65R20 tires experiencing tread separations. I am reporting this incident due to concerns about a potential defect in these tires.
These tires are not safe for off-road to highway use. After transitioning to the highway from a gravel driveway, I noticed that rocks were stuck in the treads. A significant about of rocks became dislodged and start to contact my vehicles underbody steps. I feel as if this can create significant and costly problems for the vehicles that are following close or perhaps behind in any manner. Large rocks and what I would classify as mini boulders are often found lodged in the tread and don't come out till they are picked out or fly out.
Frequently asked questions
Is the 2023 GMC Sierra 2500 a good car?
Based on 33 owner complaints filed with NHTSA, the 2023 Sierra 2500 rates avoid: 2.3× as many complaints as a typical year of the Sierra 2500 at the same age. It is one of the Sierra 2500 years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2023 GMC Sierra 2500?
The transmission & drivetrain — 20 complaints, 61% of all complaints for this model year. Next are the electrical system (6) and wheels & tires (4).
How many recalls does the 2023 GMC Sierra 2500 have?
There is 1 recall for the 2023 GMC Sierra 2500, the most recent from February 1, 2024 (latch). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the GMC Sierra 2500?
The best years by complaints, compared at the same age, are 2012, 2014 and 2013. Years to avoid or approach with caution: 2024, 2025, 2020, 2021 and 2022. See the full GMC Sierra 2500 years comparison.
At what mileage do 2023 GMC Sierra 2500 problems happen?
The median mileage reported in complaints is about 35,000 miles; 88% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.