Nissan Quest Door Lock & Latch Problems

Owners have filed 122 complaints about locks & latches problems with the Nissan Quest — 7% of all Quest complaints. The worst model years are 2004 (61), 1996 (26) and 1997 (9). Problems typically start around 29,000 miles. One related recall has been issued.

122complaints
2004worst year
29ktypical miles
1related recalls
0crashes
0fires

Door Lock & Latch complaints by model year

’95’96’97’98’99’00’01’02’04’05’06’07’08’09’11’12’13’14’15’16’174269443261441
Door Lock & Latch complaints per model year, Nissan Quest.
YearComplaintsShare of year's complaintsTypical mileage
200915%—
200645%10,000 miles
200545%50,000 miles
20046114%6,000 miles
200227%67,000 miles
200137%111,000 miles
199943%—
1998410%30,000 miles
1997910%69,000 miles
19962619%90,000 miles
199542%96,000 miles

Which parts fail

  • Doors › Latch
    104
  • Hatchback/liftgate › Lock
    4
  • Tailgate › Latch
    2
  • Trunk lid › Lock
    1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

  • Under 25k
    3258%
  • 25k–50k
    713%
  • 50k–75k
    916%
  • 75k–100k
    47%
  • 100k–150k
    35%
  • 150k+
    00%

What owners report

Nissan 2006 Quest weak front door hinges. The van is less than 1 year old and the door catches when trying to exit vehicle. Took to dealer and they stated those are "light hinges" and they been in production since 2003 and they, "Nissan", hasn't had any problems because of them. They siliconed and greased door hinges and the rubber door seal and said that's what a person needs to do. This could be a dangerous situation in the event and elderly or small person needs to exit vehicle in an emergency. I have to bump it pretty good with my shoulder to get the door open. The silicone and grease works for now but I can see hinge pins, latching mechanisms, and door seals wearing out quickly.

2006 Quest · Doors › Latch · 10,000 miles · Feb 2007

Passenger sliding door motor died in sept. Was replaced. Last week door started sticking again and then fell off the track into the street while driving. Had to be towed and take a cab home. Dealership trying to blame it on an accident that happened before the first motor was replaced. Nissan has not gotten back to us yet. I had a 2 month old baby in the car when this happened. I do not feel safe driving this car any longer. I like Nissan, this is my 4th car from them but I believe the door was not properly reinstalled.

2006 Quest · Doors › Latch · 24,000 miles · Dec 2007

Tl contact owns a 2005 Nissan Quest. On four different occasions, while driving 25 MPH, the passenger side door swung open by itself. The contact took the vehicle to the dealer and they stated that the sliding door actuator failed. The contact stated that NHTSA campaign id number 04V186000 (latches/locks/linkages:doors:latch) was available for the 2004 models, which she thought should be extended to the 2005 models as well. The purchase date was unknown. The current mileage was 51,575 and failure mileage was 50,458.

2005 Quest · Doors › Latch · 50,000 miles · Feb 2008

Tl contact owns a 2005 Nissan Quest. The contact stated that the windows and door locks on the vehicle are defective. When he rolls up the windows, they roll back down automatically. Also, the doors do not remain locked. The dealer stated that they need to diagnose the vehicle in order to locate the cause of the failures. The contact will take the vehicle to the dealer. The current and failure mileages were 58,000.

2005 Quest · 58,000 miles · Aug 2008

Van right auto sliding door flew open on my 3 children going 50mph 11 yr. Old son had to hold door closed with his body and feet until safely stop. Door going back and forth, would not stay closed, would not stay opened!!! Dealership had to unhook battery to get the door to disengage! Said probably minor problem. Contacted sales dept - problems from 1st week with van. No contact for several days, contacted them. Would be a week or two to replace part. No call again. Called them 4th week. Serv. Dept. Said new bulletin (not a recall) did not have replace. Part. When picked up in summer began to have major rattling in side doors, rear door, 2nd & 3rd row seats. Took back to dealership, did some adjustments needs body shop work, to set up apointment. No call. Door came open again with my children +2 onboard while driving. …

2004 Quest · Doors › Latch · 1,000 miles · Apr 2004

My Nissan Quest has been plagued with electrical problems from day one. The windows go down completely on their own with vehicle turned off. The passenger sliding door opens randomly on its own. The tire alarm goes off when tire pressure is fine. Air vents fly off and lights fall out of the ceiling. Most troubling is the automatic side sliding door. Owner's manual stated on page 3-8 the door will reverse direction immediately during power open or close, a warning chime will sound and the door will reverse direction and return to the full open or full close position. The door does not operate this way, the door will not stop when it encounters an object it will continue to push the object in its way. My husband and I have both been caught by the door. It has knocked small children to the ground. …

2004 Quest · Doors › Latch · 0 miles · Jul 2004 · 1 injury

The rear most passenger side window bracket gets in the way of the passenger side sliding door, effectively locking it closed. The door cannot be opened from the inside and someone on the outside needs to use a shim to push the bracket back into place to provide enough clearance for the door to open.

2001 Quest · 111,000 miles · Sep 2010

Vibration felt in front end and pulling to left. Steering wheel shook and was difficult to control over 55 MPH. Serviced several times at dealer. Mechanic could not reproduce the problem. Stated it could be the tires. Had tires aligned and rotated, no change. Bought new tires, still no change. Foul odor smells like sulfur. Dealer stated it is from the cheap gas purchased from military installation gas stations. Drove vehicle until almost empty then fill tank at shell station. Foul odor returned when fuel was at 1\2 tank. Hard start upon ignition sounds like metal rubbing against metal. Air conditioner very loud and noisy. Dealer found to be normal. Side window latch popped open when door closed and after hitting a bump. Sliding door stuck sometimes very difficult to open.

2001 Quest · Doors › Latch · Jun 2003

Related recalls (1)

Latches/locks/linkages › Doors › Latch

NHTSA recall 04V-186 · Apr 16, 2004 · 26,000 vehicles

On certain minivans equipped with a power sliding door(s), at an ambient temperature below approximately 40 degrees fahrenheit, the actuator for the power sliding door(s) May experience binding due to an out-of-specification condition.

Remedy: Dealers will replace the actuator for the power sliding door(s). Owner notification began on June 23, 2004. Owners should contact Nissan at 1-800-647-7261.

NHTSA investigations

Power-sliding door opening

NHTSA investigation PE04027 · opened Mar 15, 2004 · closed Jun 2, 2004 · led to recall 04V-186

In January 2004, Nissan received reports of power sliding doors coming open while driving.Nissan determined that at temperatures below 40 degree f, an out-of-spec door actuator could bind and prevent the door latches from fully engaging.this can lead to the door coming open unexpectedly.Nissan notified NHTSA by letter dated April 1, 2004, that it is conducting a safety recall campaign (NHTSA no.

Frequently asked questions

Which Nissan Quest years have door lock & latch problems?

By NHTSA complaints, the 2004 (61), 1996 (26) and 1997 (9) model years. Door Lock & Latch complaints make up 14% of all complaints for the 2004.

Is there a recall for Nissan Quest door lock & latch problems?

Yes — 1 recall, including 04V-186 (latch, Apr 16, 2004). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.

At what mileage do Nissan Quest door lock & latch problems start?

Across all years, half of the complaints with a recorded mileage happened before about 29,000 miles; 71% happened before 50,000 miles.

What part fails most often?

Owners most often name the doors › latch (104 mentions), followed by the hatchback/liftgate › lock (4).

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.