Electrical complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 3 | 60% | 32,000 miles |
| 2025 | 3 | 60% | — |
| 2024 | 5 | 63% | 21,000 miles |
| 2023 | 1 | 17% | — |
| 2022 | 1 | 11% | — |
| 2021 | 4 | 31% | — |
| 2020 | 2 | 25% | 0 miles |
| 2017 | 1 | 14% | — |
| 2016 | 9 | 18% | 41,000 miles |
| 2015 | 5 | 16% | 25,000 miles |
| 2014 | 38 | 14% | 52,000 miles |
| 2013 | 12 | 7% | 40,000 miles |
| 2012 | 18 | 8% | 72,000 miles |
| 2011 | 4 | 2% | 83,000 miles |
| 2010 | 17 | 9% | 73,000 miles |
| 2009 | 3 | 5% | 63,000 miles |
| 2008 | 18 | 10% | 116,000 miles |
| 2007 | 17 | 5% | 89,000 miles |
| 2006 | 19 | 5% | 67,000 miles |
| 2005 | 2 | 13% | 192,000 miles |
| 2004 | 1 | 10% | — |
| 2003 | 2 | 29% | 300,000 miles |
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
The contact owns a 2026 Mercedes-Benz. The contact stated that while driving at various speeds, an SRS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed as having an electrical issue that needed an SRS replacement. The vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 32,000.
1. Car's computer abruptly shutdown all controls/systems when lightly applying brake to stop at yellow light. Lost Total control of car, steering locked, 4 wheel drive locked all wheels, park brake inoperable, doors locked, windows would not operate, key fob was made inoperable, HVAC was inoperable, no lights worked except for Emerg flashers, wipers activated and went erratic, multiple alarms went off saying what Not to do but gave No advice on "What to do", MB SOS made inoperable. see MB Inv 379224 they determined it was EZS control module. BUT MB gave no diagnostics why the car left driver with control of nothing. 2. My safety was put at high risk. Why? I manually opened driver door, it closed itself car on a slight inclined Rd, manually opened trunk to warn others, returned to car and all doors are locked, plus all retractable handles flush with door body manual key useless. …
The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure condition detailed in active NHTSA Safety Recall Campaign 26V281000 for this exact model year. The vehicle is currently held at an authorized Mercedes-Benz dealership (Mercedes-Benz of West Covina) where technicians confirmed the physical screen and plug blackout but are actively refusing to execute the safety recall remedy without a $1,272.95 out-of-pocket consumer diagnostic fee, falsely claiming a localized cosmetic stain on a connection plug voids the manufacturer's obligation to repair a …
Software issue: all screens go black without warning while driving. No access to speed, car temperature, a real safety issue. It's like driving blind complete loss of controls. It was 98 degrees in Florida and suddenly the heater was blasting heat. My son, a passenger was unable to turn it off.
The contact owns a 2024 Mercedes-Benz E350. The contact stated that after starting the vehicle, the infotainment center and instrument panel were no longer illuminated. The contact stated that the driver's side door latch failed to securely close the door. The door latch had failed three times within a month. The vehicle was taken to the dealer who was unable to duplicate the door latch failure. The dealer performed a software update for the door latch failure. The instrument panel and infotainment center failure were not addressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,600.
The contact owns a 2024 Mercedes Benz E. The contact stated that while the vehicle was parked, and started, the instrument panel and infotainment screen became blank. No warning indicators or audible assistance and other vehicle assistance were not able to display due to the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.
FIRE FIRE FIRE Information light came on just saying 12 Volt Battery. I sat in the car letting it idle for about 3 minutes. It began to smoke and then burst into flames. I called 911 got the fire department here but by the time they were here there was not much left. The car essentially burned to the ground and insurance has declared it a total loss. Car was in my driveway, was certainly a danger to me, to my house and to my neighbor's cars and house.
The engine is misfiring and not powering correctly during driving. Car is failing to take off and today almost caused an accident due to the car would not pull off from the traffic light with oncoming traffic due to loss of power. Safety was at risk due to an accident was almost caused due to car not moving in on coming traffic Dealership is citing that is needs to have a cylinder replaced but will not tell me why it needs to be replaced, why this has happened or what could have been done pre maintenance to avoid this issue Check engine light came on Dealer has been contacted, and was told this is a common issue for this to happen to newer cars, but will not fix the issue and extended warranty will not cover due to this is a manufacturer issue
Related recalls (7)
Electrical system › Instrument cluster/panel
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Remedy: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004.
Electrical system › Wiring
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E 350 4MATIC, E 450 4MATIC All-Terrain, and E 450 4MATIC vehicles. The 12-Volt and 48-Volt ground connections for the electrical wiring harness may not be secured properly, resulting in the ground connections overheating.
Remedy: Dealers will inspect and repair the 12-Volt and 48-Volt ground connections as necessary, free of charge. Owner notification letters were mailed May 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical system › Wiring
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 E350 4Matic, E450 4Matic All-Terrain, and E450 4Matic vehicles. The transmission wiring harness may be routed too close to the driveshaft, which can result in wiring harness damage and cause a loss of drive power.
Remedy: Dealers will check the transmission wiring harness routing and correct it, if necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Electrical system › Wiring › Fuses and circuit breakers
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles.
Remedy: Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024030008.
Electrical system › ADAS › Blindspot › Sensors
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Remedy: Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372.
Show 2 more recalls
Electrical system › Software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021.
Electrical system › Software
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and…
Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Frequently asked questions
Which Mercedes-Benz E350 years have electrical problems?
By NHTSA complaints, the 2014 (38), 2006 (19), 2008 (18), 2012 (18) and 2007 (17) model years. Electrical complaints make up 14% of all complaints for the 2014.
Is there a recall for Mercedes-Benz E350 electrical problems?
Yes — 7 recalls, including 26V-281 (instrument cluster/panel, May 1, 2026); 25V-240 (wiring, Apr 11, 2025); 24V-224 (wiring, Mar 22, 2024). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Mercedes-Benz E350 electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 75,000 miles; 41% happened before 50,000 miles.
What part fails most often?
Owners most often name the instrument panel › speedometer/odometer (3 mentions), followed by the wiring › rear compartment/trunk (2).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.