Mercedes-Benz Recall 23V-574: Electrical system

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.

The risk

Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.

The fix

Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.

Recall details

NHTSA campaign	23V-574 (23V574000)
Manufacturer number	2023080005
Manufacturer	Mercedes-Benz USA, LLC
Component	Electrical system › ADAS › Blindspot › Sensors
Report date	August 11, 2023
Owners notified	September 8, 2023
Vehicles affected	880
Initiated by	Manufacturer

Vehicles covered

Plus 1 other model/year combinations not covered on this site.

Owner complaints about the electrical system

Frequently asked questions

Is the recall 23V-574 repair free?

Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 880 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.