Seat complaints by model year
Which parts fail
Components named in complaints (seat frames, recliners, heated seats and seat tracks).
Mileage when the problem started
What owners report
1.air bag module passenger seat, OCM,SWS, plastic insulators,seat cushion foam, hose, heat mat Vent bag. 2.If an accident happens the bag would not eject and can cause death and the driver would be at fault. 3.Yes the problem has been confirmed by Jeep dealer in Greensboro NC on Wendover Ave gave a diagnosis. 4 The inspection came from the dealer 5.Yes there is a light the comes on the says airbag started [redacted]. Also have receipts for all this information ***
About two years ago I noticed that my seat had a broken part. The power seat assembly had a broken place where it attaches to the actual seat. Finding the part to replace it is so expensive. I also purchased two new batteries running $400 plus from the dealership with the vehicle only being a few year old the batteries should last longer. The start stop on the car fails all the time and I barely am able to crank the car from the fob. Since purchasing this vehicle for $31,210. I am trying to reach the manufacture to see what they can do.
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty.
In the summer of 2020, my front passenger headrest spontaneously popped while I was loading my child into the back of my car. The noise was scary and the popping could've easily hurt someone if there had been anyone sitting in the front seat. I contacted my local Jeep dealer quickly who informed me that there was a recall and that I could get a replacement. The replacement took well over a year to come in and wasn't replaced until October 2023. This entire time, the passenger headrest was popped out making it uncomfortable to sit and also decreasing the safety for that passenger. Now, just two months after it was finally replaced, the front passenger headrest popped AGAIN while my husband was driving and I was sitting there. Again, it was a very loud, scary noise and the jolt was both painful and shocking. …
I went to adjust the headrest, The headrest popped and hit me in the head. There was some plastic pieces that came out when the headrest popped, it stayed connected. but headrest stayed (open) for the lack of a better term. about 2 to 2.5 inches. makes driving of the car really uncomfortable. had to strap the headrest back to the hard plastic, so that I don't have the headrest pushing my head forward. and I don't have to drive with my back away the back rest of the seat. This happened before I started driving.
The contact owns a 2015 Jeep Compass. The contact stated while driving 35 mph, he heard an abnormal sound and saw the front passenger's headrest had partially deployed. The contact stated no warning light was illuminated. The contact stated that his son was seated in the front passenger's seat and indicated that his head was hurting after the failure occurred but did not seek medical attention. The contact called the local dealer but had not been able to speak to anyone. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 152,000.
The contact owns a 2015 Jeep Compass. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was determined that the failure was related to the gas cap, and the vehicle was serviced. The contact stated that while driving 20-30 MPH after picking up the vehicle from the dealer, the front passenger's side seat head rest deployed without impact. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,329.
The contact owns a 2014 Jeep Compass. The contact stated that the center of the steering wheel was protruding outwards, and while attempting to sound the horn, the horn failed to operate. While entering the vehicle, the headrest on the driver's side was bumped and the headrest deployed. Approximately 2 months later, while entering the vehicle, the passenger's side headrest deployed without impact. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The dealer referred the contact to another facility to replace the air bags; however, the air bags were not replaced. The manufacturer was not informed of the failure. The failure mileage was approximately 87,000.
Related recalls (1)
Seats › Front assembly › Head restraint
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Compass vehicles. The front seat head restraints were not welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Remedy: Dealers will replace both front seat head restraints, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403.
NHTSA investigations
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early…
Frequently asked questions
Which Jeep Compass years have seat problems?
By NHTSA complaints, the 2014 (26), 2015 (12) and 2016 (10) model years. Seat complaints make up 8% of all complaints for the 2014.
Is there a recall for Jeep Compass seat problems?
Yes — 1 recall, including 22V-248 (head restraint, Apr 14, 2022). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Compass seat problems start?
Across all years, half of the complaints with a recorded mileage happened before about 60,000 miles; 41% happened before 50,000 miles.
What part fails most often?
Owners most often name the front assembly › head restraint (6 mentions).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.