Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2007 GMC Sierra 2500 owners, lightly cleaned up (personal details are redacted by NHTSA).
I left my vehicle for service (19 April 2023 - approximately 8:30 am CT) for an urgent safety recall to Bommarito West County GMC dealership located at 15736 Manchester, Ellisville, MO 63011 (Phone: [phone]). When I drove the vehicle in the dealership and had not issues driving and steering. And when I picked it up at approximately 12:30 pm the same day the service consultant (Joshua Delanoix) did not bring the vehicle to me the same as I left it. Joshua asked that I pick it up in the parking lot, instead. I drove off the lot and noticed that the steering wheel would pull severely off to the right side when breaking causing the car to become unstable and steering towards oncoming traffic. I slowed down until I could retain better control of the vehicle to get home. Then, at approximately 4:30 pm, I drove back to the dealership and spoke to the same service consultant. …
Takata recall: I received a safety recall notice in July of 2015 regarding the front passenger airbag inflator. Recall #15438. I have had my vehicle in to the dealer multiple times and am still being told that there is "no remedy" for this recall. I am concerned for the safety and well being of the vehicle occupants should this vehicle be involved in an accident and the airbags deployed. It has been over 17 months and this safety concern is effecting my use of this vehicle. It is currently my only vehicle and it is imperative that I be able to utilize it on a daily basis without fear of serious consequences should there be an accident. Yesterday the dealer advised me to turn off the passenger side airbag if there is a switch allowing me to do that. I believe that action also puts the vehicle occupants at risk and is not a satisfactory remedy.
My truck has a defective dash that has cracked in multiple places for no reason and no rough treatment or anythig that would cause it to break, it cracked and broke all on its own... And GMC should be responsible for replacing because it is a safety hazard. This is a defect happening to thousands of these trucks and all the cracks and breaks and in the same exact spots which would seem to be a manufacturer defect not a consumer issue...if I were to get into an accident the defective broken dash could seriously injure someone. My truck is also part of the Takata recall and I can not go in to get the air bag fixed because it will further break my dash. This dash issue is a major safety issue that needs to be addressed and a recall needs to be made for this issue
Tl* Takata recall. The contact owns a 2007 GMC Sierra 2500. The contact stated that after the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 15V324000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000. VIN tool confirms parts not available.
Tl* Takata recall. The contact owns a 2007 GMC Sierra 2500. The contact stated that after the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 15V324000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000. VIN tool confirms parts not available.
Tl* Takata recall. The contact owns a 2007 GMC Sierra 2500. After the vehicle was started, the air bag warning indicator illuminated. The dealer diagnosed that unknown parts related to the air bag needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15V324000 (air bags); however, the parts to repair the vehicle were unavailable. The manufacturer was notified of the failure. The failure mileage was 100.
Tl* the contact owns a 2007 GMC Sierra 2500. The contact noticed numerous cracks in the dashboard around the passenger side air bag area. Larry stovesand Buick GMC in paducah, kentucky and royal oaks Chevrolet in paducah, kentucky were made aware of the failure and stated that there was no recall. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.
Tl* the contact owns a 2007 GMC Sierra 2500. The contact received a recall notice regarding the air bags and was repaired. In addition, the air bag warning indicator illuminated. The contact took the vehicle to the dealer, but the failure could not be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.
The dash board of my 2007 new body style GMC Sierra 2500 hd is cracked at the passenger air bag at the upper left corner. This can possibly cause parts of the dash to hit the passenger or driver when an accident occurs. The crack has been growing steadily over time.
Truck was traveling approximately at fifty or fifty five, suddenly driver lost control of vehicle, went off the road and landed in trees and bushes, none of the air bags deployed, there were three passengers.
Related recalls
Air bags › Frontal › Passenger side › Inflator module
General Motors LLC (GM) is recalling certain 2007-2008 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began February 11, 2020.
Air bags › Frontal › Passenger side › Inflator module
General Motors LLC (GM) is recalling certain model year 2007-2008 Chevrolet Silverado 2500HD and 3500HD trucks manufactured November 28, 2006, to August 29, 2008, and 2007-2008 GMC Sierra 2500HD and 3500HD trucks manufactured November 27, 2006, to August 29, 2008.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on July 27, 2015.
NHTSA investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
Airbag complaints in other Sierra 2500 years
Frequently asked questions
How common are airbag problems on the 2007 GMC Sierra 2500?
NHTSA has 49 complaints about the air bags of the 2007 GMC Sierra 2500, 59% of the model year's 83 complaints.
Is there a recall for 2007 GMC Sierra 2500 airbag problems?
Yes — NHTSA recall 20V-011 (inflator module, Jan 10, 2020); NHTSA recall 15V-324 (inflator module, May 28, 2015). Recall repairs are free at authorized dealers.
At what mileage do 2007 GMC Sierra 2500 airbag problems start?
Half of the complaints with a recorded mileage happened before about 70,000 miles, and 9% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 3 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.