2014 GMC Sierra 2500 Problems & Complaints

Average29% fewer complaints than a typical year of the Sierra 2500 at the same age

Owners have filed 30 complaints about the 2014 GMC Sierra 2500 with the National Highway Traffic Safety Administration. That is about average for the Sierra 2500 at the same age. The most reported problem area is the steering (6 complaints, typically around 40,000 miles). 2 recalls cover this model year.

30complaints
2recalls
2crashes
1fires
0injuries
0deaths

Most common 2014 GMC Sierra 2500 problems

  • Other / not specified~51,000 miles
    723%
  • Steering~40,000 miles
    620%
  • Air bags~51,000 miles
    620%
  • Engine & cooling~74,000 miles
    413%
  • Electrical system~23,000 miles
    413%
  • Transmission & drivetrain~15,000 miles
    310%
  • Fuel & propulsion system~85,000 miles
    310%
  • Speed control & acceleration~15,000 miles
    27%
  • Stability & traction control~75,000 miles
    27%
  • Lights~0 miles
    13%
  • Brakes
    13%

Share of the 30 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

GMC Sierra 2500 complaints by model year

’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25’26141536481341341601431156683633110633146308959373532785243331062812
Owner complaints per model year, GMC Sierra 2500. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Sierra 2500 years: 2012, 2014, 2013. Years to avoid: 2024, 2025, 2020, 2021, 2022. Compare all years →

2014 GMC Sierra 2500 recalls (2)

Air bags › Frontal › Passenger side › Inflator module

NHTSA recall 21V-054 · Feb 5, 2021 · 1,778,128 vehicles

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone…

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021.

Equipment

NHTSA recall 18V-267 · Apr 26, 2018 · 6,154 vehicles

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2014 GMC Sierra 2500:

Desiccated Air Bag Inflator Rupture

NHTSA investigation EA21002 · opened Sep 17, 2021 · open

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.

What 2014 GMC Sierra 2500 owners say

Steering

2014 Sierra 2500HD SN ([redacted]) Leaving on vacation towing camper with family Bosch CP4 fuel pump issue left me stranded on a HWY 9 just outside Clinton, AR which is a 2 lane HWY with no shoulder. The vehicle gave me no prior warning, dash board suddenly read power restricted followed immediately with complete power loss as I reached to top of hill. I was forced to steer and brake the truck and camper with no power, down the hill to prevent vehicles from passing at crest of hill. This left me and my family and numerous other drivers in a very dangerous situation as cars tried to pass. I had to open the hood and try to determine what was going on. I directed traffic until a Van Buren County, AR Sherriff's Deputy arrived scolding me to get the truck and trailer out of the highway. I was forced to unhook trailer in middle of HWY and leave it. …

Mar 2022

We have problems starting the truck . You cant just turn the key it takes you wiggling it and pulling it out of the ignition some times flipping your key just a pain in the neck. Had it checked a year ago and they said it was the way we were sticking the key in and it wore down the key. So they made us a new key. It worked for a week or so and went right back to doing the same thing. So now we just dealt with it . Till now .... Now it takes about 3 to 5 mins to get the key to turn and is out of warranty and I really think it was an ignition problem not a key problem. The truck only has 55,000 miles on it. Im so frustrated with my new truck. I have a 04 suburban 223000 miles on it and still have no problems with turning the key.

25,000 miles · Feb 2014

Air bags

2014 GMC Sierra 2500HD. My dash has started to crack around the passenger airbag and driverside gauge cluster. Dash material is brittle and serves as a hazard should the airbags deploy during an accident.

Nov 2023

Dashboard under front windshield prone to cracking. Initially this would sound like it is only a cosmetic issue. The problem is that typically the first crack occurs at the front/left corner of the front passenger airbag panel. As the vehicle ages under temperature fluctuation and uv exposure the initial crack widens and more develop. Also, from pictures taken of a 2007 GMC yukon and 2007 Chevrolet avalanche the airbag compartment cover appear to be shifting and lifting as the cracking continues. The degraded plastic surrounding the airbag cover could be a shrapnel hazard to vehicle occupants in such close proximity to an explosive airbag deployment. This could also diminish the effectiveness of the airbag if it is punctured. …

39,000 miles · Apr 2018

Engine & cooling

The contact owns a 2014 GMC Sierra 2500. The contact stated that the vehicle failed to start as needed. The contact stated performed a diagnostic test on the vehicle and determined that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were both contacted and informed the contact that the vehicle was out of warranty. The failure mileage was 74,319.

Engine › Engine control module (ECU/ECM) · 74,000 miles · Jul 2022

The biggest problem (out of many) that makes this vehicle unsafe, stressful, and discomforting to drive is how it will randomly decides to raise the idle to 900+ RPM (in gear) and basically drives it's self. During this condition it is very difficult to operate vehicle. Because of its random pattern it caused me to have an accident that resulted in $3500 in body damage to the truck. Thank god no one was hurt. Wear and tear is drastically increased as the vehicle is trying to drive on its own as I'm trying to stop at traffic light, stop signs, or simply parking. Drive-train is banging, brakes are working harder, and fuel is being wasted. Now, add a payload or trailer as I often do and problems are magnified. Essentially the vehicle is aging and wearing its self out before its time. I have been ordered by pima county court to have the vehicle fixed or replace. …

15,000 miles · Dec 2014 · crash

Frequently asked questions

Is the 2014 GMC Sierra 2500 a good car?

Based on 30 owner complaints filed with NHTSA, the 2014 Sierra 2500 rates average: 29% fewer complaints than a typical year of the Sierra 2500 at the same age. It is one of the best Sierra 2500 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 GMC Sierra 2500?

The steering — 6 complaints, 20% of all complaints for this model year. Next are the air bags (6) and engine & cooling (4).

How many recalls does the 2014 GMC Sierra 2500 have?

There are 2 recalls for the 2014 GMC Sierra 2500, the most recent from February 5, 2021 (inflator module). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the GMC Sierra 2500?

The best years by complaints, compared at the same age, are 2012, 2014 and 2013. Years to avoid or approach with caution: 2024, 2025, 2020, 2021 and 2022. See the full GMC Sierra 2500 years comparison.

At what mileage do 2014 GMC Sierra 2500 problems happen?

The median mileage reported in complaints is about 39,000 miles; 57% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.