2002 Ford Windstar Problems & Complaints

Averageabout as many complaints as a typical year of the Windstar at the same age

Owners have filed 1,353 complaints about the 2002 Ford Windstar with the National Highway Traffic Safety Administration. That is about average for the Windstar at the same age. The most reported problem area is the brakes (643 complaints, typically around 95,000 miles). 8 recalls cover this model year.

1,353complaints
8recalls
45crashes
48fires
53injuries
1deaths

Most common 2002 Ford Windstar problems

Share of the 1,353 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Windstar complaints by model year

19951996199719981999200020012002200320043.3k1.4k1921.4k1.5k1.7k1.7k1.4k1.5k24
Owner complaints per model year, Ford Windstar. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Windstar years: 2004, 1997. Years to avoid: 1995, 1996, 1998. Compare all years →

2002 Ford Windstar recalls (8)

Suspension › Rear › Axle › Non-powered axle assembly

NHTSA recall 15V-608 · Sep 29, 2015 · 283,413 vehicles

Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled.

Remedy: Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced.

Power train › Axle assembly

NHTSA recall 12V-193 · May 3, 2012 · 27,000 vehicles

Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from September 1, 1997, through July 3, 2003, and currently registered or originally sold in virginia. Over time, corrosion can weaken the rear axle making it susceptible to torsional stress.

Remedy: Ford will notify owners, and dealers will inspect and install rear axle reinforcement brackets, or replace the axles, as necessary. This service will be performed free of charge. The recall began on June 19, 2012.

Suspension › Front › Control arm

NHTSA recall 12V-194 · May 3, 2012 · 23,000 vehicles

Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the state of virginia. Corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments May occur.

Remedy: Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge.

Suspension › Rear › Axle › Non-powered axle assembly

NHTSA recall 12V-195 · May 3, 2012 · 9,192 vehicles

Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from September 1, 1997, through July 3, 2003, registered in puerto rico. Due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack.

Remedy: Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on June 1, 2012.

Structure › Frame and members › Underbody shields

NHTSA recall 11V-030 · Jan 26, 2011 · 425,288 vehicles

Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania,…

Remedy: Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge.

Suspension › Rear › Axle › Non-powered axle assembly

NHTSA recall 10V-385 · Aug 26, 2010 · 492,650 vehicles

Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from September 1, 1997 through February 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new…

Remedy: As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on October 20, 2010.

Show 2 more recalls

Vehicle speed control

NHTSA recall 09V-399 · Oct 13, 2009 · 4,500,000 vehicles

Ford is recalling model years 1995-2003 windstar, 2000-2003 excursion diesel, 1993-1997 and 1999-2003 f-250 sd through f-550 sd diesel, 1992-2003 e-150 through e-550, 1995-2002 explorer, 1997 and 2002 Mercury mountaineer, 1995-1997 and 2001-2003 ranger, and 1994 f53 vehicles equipped with the texas instruments speed control…

Remedy: Ford will notify owners that dealers will install a fused wiring harness in line with the scds. On 1999-2003 windstar vehicles with a leaking scds, dealers will also inspect the ABS control module connector and repair…

Seats › Mid/rear assembly

NHTSA recall 03V-459 · Nov 6, 2003 · 257,119 vehicles

Certain minivans fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage system." during testing, a third row bench floor-to-seat latch released before the strength requirement was met. Identical latches are used in the second row of seats.

Remedy: Dealers will replace the seat-to-floor latches on the second and third row of seats. Owner notification began on November 21, 2003. Owners should contact Ford at 1-800-392-3673.

NHTSA defect investigations

Federal safety investigators have looked into 6 possible defects involving the 2002 Ford Windstar:

Front Subframe Corrosion Failures

NHTSA investigation PE10026 · opened Jul 20, 2010 · closed Dec 20, 2010 · led to recall 11V-030

The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the…

Rear Axle Cracking

NHTSA investigation PE10016 · opened May 13, 2010 · closed Sep 22, 2010 · led to recall 10V-385

In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion…

Engine compartment fires

NHTSA investigation PE08035 · opened May 13, 2008 · closed Sep 17, 2008

Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 Ford windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred…

Power sliding door opening

NHTSA investigation PE04022 · opened Mar 3, 2004 · closed Jul 1, 2004

The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd is opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door May be opened only under these conditions: ignition key is in off/accessories/on/start position, gear selector in park,…

Front Subframe Corrosion Failures

NHTSA investigation EA10007 · opened Dec 20, 2010 · closed Mar 17, 2011 · led to recall 11V-030

In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles…

Engine compartment fires

NHTSA investigation EA08021 · opened Sep 17, 2008 · closed Oct 14, 2009 · led to recall 09V-399

Ea08-021 is closed with Ford's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall Ford has now recalled all of the approximate 16 million Ford model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.NHTSA will continue to monitor the recalled vehicles to ensure…

What 2002 Ford Windstar owners say

Brakes all 643 →

Exiting highway from off ramp into 4 lane red light intersection at normal speed. Applied brakes, no reaction to slow down. Pumped brakes still no slowing. Drove car into shoulder and field at off ramp. Car went through chain link fence and finaly came to a stop when it hit a tree. Police responded. No injuries or major property damage. Car was towed to garage and finally Ford dealer. The brake module failed. Month old inpection, no brake problem. Police commended fast thinking to avoid a major accident invovling hitting any other vehichles. I have a police report but I do not have a scanner.

100,000 miles · Aug 2017 · crash

I''m reporting this as a fire hazard. The vehicle was in the driveway and began to smoke. The vehicle is in good repair, not neglected or abused. I located the source it was the ABS module and disconnected the battery until I could make arrangements with the dealer. I drove the vehicle to the dealership. The ABS module had failed and burned the wiring harness. There were no warning lamps or fuses burned. I questioned why there was no warning and shouldn''t there been safeguards in place to prevent such damage. I asked if there were other cases of the same occurrence and the dealer didn''t know. I asked if there was someone else I could contact and they told me I could call Ford customer care. …

99,000 miles · Mar 2007 · fire

Suspension all 279 →

The contact owns a 2002 Ford Windstar. The contact received notifications of NHTSA Campaign Numbers: 11V030000 (STRUCTURE) and 15V608000 (SUSPENSION). The contact stated that while approaching a traffic signal and driving slowly, the vehicle shook, and the engine shifted. The contact stated that the engine shifted to the right. In addition, the contact lost control of the steering wheel. The contact stated that the RPMs became elevated. The contact pulled over into a parking lot and turned off the vehicle. The contact exited the vehicle, and upon inspection, became aware that the subframe had detached and was dragging. The contact believed that the motor mounts were fractured. The vehicle was towed to a tow yard. The vehicle was not taken to the dealer or an independent mechanic, and the vehicle was not repaired. The vehicle remained at the tow yard unrepaired. …

108,000 miles · Feb 2026

The contact owns a 2002 Ford Windstar. The contact stated that while driving at approximately 55 MPH, the contact pulled over and noticed that the tire was not straight inside the wheel well. While hoisting the vehicle on a lift at the residence, the contact noticed that the tire was rubbing on the inside of the wheel well and that the rear axle had fractured. The contact stated that the failure occurred at the site of the repair on the patch. The vehicle was taken to an independent mechanic and was informed about a recall. The contact called the local dealer and was informed that the VIN was not under recall. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 10V385000 (Suspension). The failure mileage was approximately 160,000.

160,000 miles · Dec 2023

Electrical system all 261 →

The gauges are acting crazy which causes the engine to jerk or the transmission and then it starts making the lights flicker in the interior and the gauges start sticking. It seems to make the overflow on the radiator to empty more because it is causing the sensors in the electrical for the parts to go crazy and run hot. Sometimes it only does it every so often but after getting the reserve hose on the power steering that connects to the reservoir to the coolant the battery was drained. Then going after getting it charged down the highway it caused the interior lights radio and seat and turn signals not to work when coming to a complete stop and it was idling the dashboard and all the lights were coming back on once given a guess it winded up not working again causing the battery to become hot or warm and acid you can smell in the air like rotten eggs. …

Nov 2022

Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.

Oct 2024

2002 Ford Windstar engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.8L 6-cyl4-speed automaticFWD16 / 21 / 18

EPA ratings. Class: Minivan.

Frequently asked questions

Is the 2002 Ford Windstar a good car?

Based on 1,353 owner complaints filed with NHTSA, the 2002 Windstar rates average: about as many complaints as a typical year of the Windstar at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2002 Ford Windstar?

The brakes — 643 complaints, 48% of all complaints for this model year, most often about antilock/traction control/electronic limited slip. Next are the suspension (279) and electrical system (261).

How many recalls does the 2002 Ford Windstar have?

There are 8 recalls for the 2002 Ford Windstar, the most recent from September 29, 2015 (non-powered axle assembly). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Windstar?

The best years by complaints, compared at the same age, are 2004 and 1997. Years to avoid or approach with caution: 1995, 1996 and 1998. See the full Ford Windstar years comparison.

At what mileage do 2002 Ford Windstar problems happen?

The median mileage reported in complaints is about 103,000 miles; 9% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.