The problem
Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from September 1, 1997 through February 28, 2003 and currently registered or originally sold in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, and wisconsin. After many years of vehicle service in these areas, corrosion can weaken the rear axle, making it susceptible to torsional stress. Corrosion and stress can lead to cracks which if undetected can propagate and result in a complete fracture of the axle.
The risk
A fractured axle can affect vehicle handling and increase the risk of a crash.
The fix
As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on October 20, 2010. Owners May contact Ford at 1-866-436-7332.
Recall details
| NHTSA campaign | 10V-385 (10V385000) |
|---|---|
| Manufacturer number | 10S13 |
| Manufacturer | Ford Motor Company |
| Component | Suspension › Rear › Axle › Non-powered axle assembly |
| Report date | August 26, 2010 |
| Owners notified | October 20, 2010 |
| Vehicles affected | 492,650 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 10V-385 repair free?
Yes. Ford dealers will fix the problem at no cost: As parts become available, dealers will inspect and if necessary install the rear axle reinforcement brackets free of charge. This service will be performed free of charge. The safety recall began on October 20, 2010. Owners May contact Ford at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 492,650 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.