The problem
Ford is recalling certain model year 1998-2003 windstar vehicles manufactured from September 1, 1997, through July 3, 2003, registered in puerto rico. Due to increased stresses caused by high cycles of torsional loading, specific to this market, the rear axle can crack.
The risk
A fractured axle May result in a loss of vehicle control, increasing the risk of a crash.
The fix
Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on June 1, 2012. Owners May contact the Ford motor company customer relationship center at 1-866-436-7332.
Recall details
| NHTSA campaign | 12V-195 (12V195000) |
|---|---|
| Manufacturer number | 12S30 |
| Manufacturer | Ford Motor Company |
| Component | Suspension › Rear › Axle › Non-powered axle assembly |
| Report date | May 3, 2012 |
| Owners notified | June 1, 2012 |
| Vehicles affected | 9,192 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 12V-195 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will inspect and install a reinforcement bracket on the rear axle or replace the axles, as necessary. This service will be provided free of charge. The recall began on June 1, 2012.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9,192 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.