The problem
Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the states of connecticut, delaware, the district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, utah, vermont, west virginia, and wisconsin. A separation of a front lower control arm rear attaching bracket May result in a lower control arm separation. A separation of both front subframe rear body mounts May result in separation of the steering intermediate shaft.
The risk
This could result in reduced steering control increasing the risk of a crash.
The fix
Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge. If repairs cannot be made to a vehicle, Ford will offer to repurchase the vehicle. The safety recall is expected to begin on or before February 21, 2011. Owners May contact Ford at 1-866-436-7332.
Recall details
| NHTSA campaign | 11V-030 (11V030000) |
|---|---|
| Manufacturer number | 11S16 |
| Manufacturer | Ford Motor Company |
| Component | Structure › Frame and members › Underbody shields |
| Report date | January 26, 2011 |
| Owners notified | February 21, 2011 |
| Vehicles affected | 425,288 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the body & structure
Frequently asked questions
Is the recall 11V-030 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will inspect both front lower control arm rear attaching brackets, and both body mount attachments at the rear of the front subframe, and make the necessary repairs free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 425,288 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.