The problem
Ford is recalling certain model year 1999-2003 windstar vehicles originally sold in or currently registered in the state of virginia. Corrosion-related fractures of the front lower control arm rear attaching brackets and body mount attachments May occur.
The risk
A separation of a front lower control arm rear attaching bracket May result in a lower control arm separation. A separation of both front subframe rear body mounts May result in separation of the steering intermediate shaft. Either condition could result in significant loss of steering control, increasing the risk of a crash.
The fix
Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. The recall began on June 18, 2012. Owners May contact Ford at 1-866-436-7332.
Recall details
| NHTSA campaign | 12V-194 (12V194000) |
|---|---|
| Manufacturer number | 11S16 |
| Manufacturer | Ford Motor Company |
| Component | Suspension › Front › Control arm |
| Report date | May 3, 2012 |
| Owners notified | June 18, 2012 |
| Vehicles affected | 23,000 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 12V-194 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will inspect both front lower control arm rear attaching brackets and both body mount attachments at the rear of the front subframe and make the necessary repairs free of charge. The recall began on June 18, 2012.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 23,000 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.