Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2023 Ford Maverick Hybrid owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2023 Ford Maverick Hybrid. The contact stated while driving 65 MPH, the vehicle unintendedly decelerated to 35 MPH while driving downhill and decelerated to 6 MPH while driving uphill. The message "Engine Repair" was displayed, and the power train warning light was illuminated. The vehicle was taken to the dealer, where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. The contact stated that the PCM was previously updated under an unknown recall in 2024; however, the failure recurred while driving. The vehicle was taken to Maguire's Ford of Hershey, Inc. (100 N Thistledown Dr, Palmyra, PA 17078); where the diagnostic trouble codes were cleared; however, the vehicle was not diagnosed or repaired. …
The contact owns a 2023 Ford Maverick. The contact stated while driving 70 MPH, the "Service Advancetrac", "Service Engine Soon", "Power Train Malfunction" "Reduced Power", "Pre-collision Assist Not Available" and "Hill Assist Not available" messages were displayed, and the vehicle decelerated to approximately 28 MPH. The contact veered to the side of the road. The contact stated that he was able to continue driving; however, the vehicle failed to exceed 28 MPH. The contact stated that the failure recurred while driving on another occasion. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
The contact owns a 2023 Ford Maverick. The contact stated that while driving 5 MPH and making a right turn, the vehicle lost power, and the transmission slipped into neutral(N). While driving 25 - 30 MPH and approaching a red light, the transmission slipped into neutral. The contact associated the failure with NHTSA Campaign Number: 24V330000 (Power Train) and 25V133000 (Power Train). The local dealer was contacted and confirmed that the VIN was included in the recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 17,000.
The contact owns a 2023 Ford Maverick. The contact stated that while pressing the fuel pedal the vehicle would not properly accelerate and had stalled. Also, while at a stop light the vehicle had erroneously accelerated forward. During the failures the check engine, power train and collision avoidance warning lights had illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failures. The dashboard module was reprogramed but after retrieving the vehicle the failures continued to occur. The manufacturer was not yet contacted. The failure mileage was 9,500.
The contact owns a 2023 Ford Maverick. The contact stated while driving at an undisclosed speed, the transmission inadvertently shifted into neutral(N). There was no warning light illuminated. The failure recurred the next day while driving 70-75 MPH, and the vehicle lost motive power. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 12,000.
As I was driving along the highway the vehicle suddenly lost all propulsion. The electric shifter indicated the vehicle was no longer in drive and several errors/warnings appeared on the dash including "Pre-collision assist not available, Powertrain Malfunction/reduced power, and service engine soon". No error messages were visible prior to this occurring. The vehicle can be made available upon request. It is currently at the dealer for the second time for this issue in the last 3 days. Both times the vehicle was rendered unusable in high speed/highway traffIc, putting both myself and fellow motorists at risk by forcing me to coast through a line of cars to reach the shoulder. Also, being on the side of the highway as cars fail to move over for the disabled vehicle poses its own risk to my safety as well as other motorists. …
I took my ford Maverick to dealer for the recalls for three recalls: 24c01,23c41 & 23e09. About 1 hr later driving on highway the engine lost all power, gearshift knob was flashing; warnings started flashing , hill start assist not available, service soon, pre collision assist not available, service power trac( I think) , check engine light came on & a wrench illuminated on dash. Went from 55-60 mph to a crawl in a few seconds. Fortunately was able to pull off-road. As soon as I touched brake pedal the emergency brake applied automatically & I slammed to a halt. After about 5 minutes & turning ignition on & off a few times everything worked again. Check engine light remained on but turn off the next day. I called dealership and they had no idea. Said to bring in again. This occurred on 3/6/24 and again on 3/10/24, both times identical situation. …
Vehicle at Ford dealer on 3/7/24 for two separate recalls, Emission Recall 23E09 and Compliance Recall Notice NHTSA 23V848 where the BCM and PCM were reprogramed and updated. The vehicle operated normally before the dealership service for the recalls. On 3/18/24 after the recall service was performed, while driving along a state route of speed limit 55, the vehicle suddenly lost power and displayed the following indications on dashboard: Service Engine Soon, Pre-Collision Assist not available, and Powertrain Malfunction/Reduced power. The vehicle was able to be pulled over safely to the side of the road. The vehicle was able to be restarted but at a significant loss of power with the same warning lights displayed. Safety was compromised as the vehicle lost power and speed and could only be operated a short distance. …
I was driving on a divided secondary road and my truck when into reduced power mode, displaying " Powertrain malfunction/Reduced power, engine service soon, and precollision assistance not available". This ended up slowing me rapidly from 55 down to under 30 +/- MPH. When it was necessary to stop at a light and I took my foot off the accelerator, the truck did not immediately slow but actually surged forward. After 'crawling' home, I had it flat-bedded to a dealership that day, and it took them almost 2 weeks and multiple test drives to tell me that that cannot recreate this issue. I was told by the service advisor that there was an issue and that could see it in the vehicles history. I went to the dealership and asked them how long they would keep testing it if they were not able to replicate the problems. They said 'it was up to me'. I took the vehicle home. …
While driving at highway speed, for no reason, the vehicle signals AdvanceTrac error and signals that the vehicle cannot go into the gear selected. The vehicle immediately slows to a protective reduced power (limp mode) with a max of about 30 mph. My safety was at risk because of the sudden and unexpected deceleration from highway speed. The dash indicated that multiple alerts, most alarming was that Pre-Collision Assist is not available. After turning the vehicle off for a while it would become drivable. The dealer inspected the vehicle and stated they could not detect anything wrong. This has happened to me twice on March 20, 2024 and again on March 28, 2024. I had no problem whatsoever until the dealer reprogrammed a computer module associated with a recall. The programming change caused me to have issues when none existed prior. …
Related recalls
Power train › Automatic transmission › Control module (TCM/PCM/tecm)
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Remedy: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Transmission complaints in other Maverick Hybrid years
Frequently asked questions
How common are transmission problems on the 2023 Ford Maverick Hybrid?
NHTSA has 114 complaints about the transmission & drivetrain of the 2023 Ford Maverick Hybrid, 43% of the model year's 266 complaints.
Is there a recall for 2023 Ford Maverick Hybrid transmission problems?
Yes — NHTSA recall 25V-881 (control module (tcm/pcm/tecm), Dec 18, 2025). Recall repairs are free at authorized dealers.
At what mileage do 2023 Ford Maverick Hybrid transmission problems start?
Half of the complaints with a recorded mileage happened before about 12,000 miles, and 100% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.