The problem
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick Hybrid and 2020 Escape Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 15, 2026. This is an expansion of Recalls 24V330 (24S33) and 25V133 (25S16).
Recall details
| NHTSA campaign | 25V-881 (25V881000) |
|---|---|
| Manufacturer number | 24S33 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Automatic transmission › Control module (TCM/PCM/tecm) |
| Report date | December 18, 2025 |
| Owners notified | February 12, 2026 |
| Vehicles affected | 87 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 25V-881 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the HPCM software, free of charge. Owner notification letters were mailed February 12, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 87 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.