The problem
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
The risk
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
The fix
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Recall details
| NHTSA campaign | 23V-775 (23V775000) |
|---|---|
| Manufacturer number | 20S15 |
| Manufacturer | Ford Motor Company |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | November 17, 2023 |
| Owners notified | December 20, 2023 |
| Vehicles affected | 45,173 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the locks & latches
Frequently asked questions
Is the recall 23V-775 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 45,173 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.