2016 Ford Flex Problems & Complaints

Better than average49% fewer complaints than a typical year of the Flex at the same age

Owners have filed 100 complaints about the 2016 Ford Flex with the National Highway Traffic Safety Administration. That is 49% fewer than a typical Flex model year at the same age, making the 2016 one of the better Flex years. The most reported problem area is the driver assistance (31 complaints, typically around 80,000 miles). 3 recalls cover this model year.

100complaints
3recalls
4crashes
0fires
3injuries
0deaths

Most common 2016 Ford Flex problems

  • Driver assistance~80,000 miles
    3131%
  • Electrical system~155,000 miles
    2323%
  • Other / not specified~31,000 miles
    1414%
  • Suspension~66,000 miles
    1010%
  • Engine & cooling~103,000 miles
    99%
  • Body & structure~62,000 miles
    99%
  • Transmission & drivetrain~68,000 miles
    88%
  • Steering~84,000 miles
    88%
  • Speed control & acceleration~11,000 miles
    44%
  • Stability & traction control~25,000 miles
    33%
  • Fuel & propulsion system~103,000 miles
    33%
  • Locks & latches~80,000 miles
    33%
  • Seat belts~61,000 miles
    33%
  • Wheels & tires~47,000 miles
    22%
  • Brakes~40,000 miles
    22%
  • Windows, wipers & sunroof
    22%

Share of the 100 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Flex complaints by model year

20092010201120122013201420152016201720182019181139144645802491141004268256
Owner complaints per model year, Ford Flex. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Flex years: 2017, 2012, 2016. Years to avoid: 2013, 2019, 2014, 2009. Compare all years →

2016 Ford Flex recalls (3)

Back over prevention › Sensing system › Camera

NHTSA recall 25V-695 · Oct 13, 2025 · 1,448,655 vehicles

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years.

Suspension › Rear

NHTSA recall 20V-072 · Feb 10, 2020 · 211,207 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020.

Engine and engine cooling › Engine › Gasoline › Turbo/supercharger

NHTSA recall 16V-925 · Dec 22, 2016 · 1,163 vehicles

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Remedy: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017.

What 2016 Ford Flex owners say

Driver assistance all 31 →

The contact owns a 2016 Ford Flex. The contact stated that after the vehicle was parked, it became inoperable, and the Push-to-Start button failed to function. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled. There was no warning light illuminated. The dealer was contacted, and the contact was advised to remove the battery. While attempting to remove the battery, there were sparks coming from the negative terminal. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. …

220,000 miles · Mar 2026

The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the display would appear blue at times. The contact also stated that a "Camera Not Available" warning message would appear intermittently, and on other occasions the image would appear upside down The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part required for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. …

183,000 miles · May 2026

Electrical system all 23 →

The contact owns a 2016 Ford Flex. The contact stated that after the vehicle was parked, it became inoperable, and the Push-to-Start button failed to function. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled. There was no warning light illuminated. The dealer was contacted, and the contact was advised to remove the battery. While attempting to remove the battery, there were sparks coming from the negative terminal. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. …

220,000 miles · Mar 2026

Odometer Fraud. The contact recently purchased a 2016 Ford Flex. The vehicle was a dealer sale. The contact was made aware of a mileage discrepancy while attempting to trade the vehicle from a Carfax Report. At the time of purchase, the vehicle mileage was approximately 104,000. However, the Carfax report indicated that the mileage was approximately 300,000.

Instrument panel › Speedometer/odometer · 300,000 miles · Apr 2026

Suspension

The contact owns a 2016 Ford Flex. The contact received notice of an unknown recall associated with the right rear toe link, that was previously repaired. The contact stated that while his wife was driving at approximately 5 MPH, she observed a loud snapping noise emanating from the rear of the vehicle. The contact stated that as his wife attempted to steer the vehicle into the drive way the vehicle the vehicle began steering to the right. The vehicle was towed to a dealer where it has yet to be diagnosed as of yet. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

115,000 miles · May 2026

I was driving down the road, heard a pop, fishtailed then rolled over 1.5 times into a ditch. A rear suspension part broke, indicated by groves made at the scene and camber of tire after accident. The rollover could have seriously injured myself or my passenger. The police report refers to a mechanical failure. No warning signs from the vehicle.

Oct 2024 · crash · 2 injuries

2016 Ford Flex engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.5L 6-cyl6-speed automaticFWD16 / 23 / 19
3.5L 6-cyl6-speed automaticAWD16 / 22 / 18
3.5L 6-cyl turbo6-speed automaticAWD15 / 21 / 17

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2016 Ford Flex a good car?

Based on 100 owner complaints filed with NHTSA, the 2016 Flex rates better than average: 49% fewer complaints than a typical year of the Flex at the same age. It is one of the best Flex years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2016 Ford Flex?

The driver assistance — 31 complaints, 31% of all complaints for this model year, most often about rearview system braking. Next are the electrical system (23) and suspension (10).

How many recalls does the 2016 Ford Flex have?

There are 3 recalls for the 2016 Ford Flex, the most recent from October 13, 2025 (camera). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Flex?

The best years by complaints, compared at the same age, are 2017, 2012 and 2016. Years to avoid or approach with caution: 2013, 2019, 2014 and 2009. See the full Ford Flex years comparison.

At what mileage do 2016 Ford Flex problems happen?

The median mileage reported in complaints is about 66,000 miles; 42% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.