2014 Ford Flex Problems & Complaints

Avoid2.3× as many complaints as a typical year of the Flex at the same age

Owners have filed 249 complaints about the 2014 Ford Flex with the National Highway Traffic Safety Administration. That is 2.3× as many as a typical Flex model year at the same age, which makes the 2014 one of the Flex years to avoid. The most reported problem area is the steering (66 complaints, typically around 80,000 miles). 4 recalls cover this model year.

249complaints
4recalls
11crashes
2fires
10injuries
0deaths

Most common 2014 Ford Flex problems

  • Steering~80,000 miles
    6627%
  • Electrical system~57,000 miles
    5723%
  • 5020%
  • Engine & cooling~73,000 miles
    2711%
  • Suspension~80,000 miles
    2610%
  • Other / not specified~61,000 miles
    2510%
  • Body & structure~47,000 miles
    125%
  • Transmission & drivetrain~65,000 miles
    104%
  • Driver assistance~120,000 miles
    94%
  • Seat belts~86,000 miles
    83%
  • Windows, wipers & sunroof~37,000 miles
    73%
  • Brakes~61,000 miles
    62%
  • Air bags~96,000 miles
    42%
  • Locks & latches~99,000 miles
    42%
  • Stability & traction control~59,000 miles
    42%
  • Lights~80,000 miles
    21%
  • Wheels & tires~60,000 miles
    21%
  • Seats~76,000 miles
    21%

Share of the 249 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Flex complaints by model year

20092010201120122013201420152016201720182019181139144645802491141004268256
Owner complaints per model year, Ford Flex. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Flex years: 2017, 2012, 2016. Years to avoid: 2013, 2019, 2014, 2009. Compare all years →

2014 Ford Flex recalls (4)

Suspension › Rear

NHTSA recall 20V-072 · Feb 10, 2020 · 211,207 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020.

Fuel system, gasoline › Delivery › Fuel pump

NHTSA recall 16V-621 · Aug 25, 2016 · 77,502 vehicles

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles.

Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016.

Seats

NHTSA recall 14V-710 · Nov 7, 2014 · 113,418 vehicles

Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly.

Remedy: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014.

Power train › Axle assembly › Axle shaft

NHTSA recall 14V-393 · Jul 2, 2014 · 83,250 vehicles

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September…

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence…

What 2014 Ford Flex owners say

Steering all 66 →

The contact owns a 2014 Ford Flex. The contact stated that the power steering assist fault warning message had flashed twice on the instrument panel; however, the power steering continued to operate as needed. The contact then stated that while driving at 65 MPH, the warning message flashed as the power steering assist failed to operate as designed. The contact used excessive force to steer the vehicle to the residence. Several days later, an independent mechanic went to the residence and drove the vehicle back the shop without failure. The mechanic determined that the vehicle needed to be serviced by an authorized Ford dealer. The vehicle was driven to the dealer. The dealer diagnosed the vehicle with a defective electric power steering rack. The contact then called the manufacturer and was informed that the vehicle was not under warranty or recall. …

140,000 miles · Jul 2022

The contact owns a 2014 Ford Flex. The contact stated while driving at various speeds and making turns, the steering wheel was difficult to maneuver. The contact stated that no warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure and stated that the steering angle sensor and power steering sensor module needed to be replaced. The vehicle was not repaired. The contact researched the failure online and found NHTSA Campaign Number: 15V340000 (Steering) however, the year, make, and model was not included in the recall. The contact stated that the recall was related to her vehicle failure. The dealer was not contacted. The manufacturer was notified of the failure but no assistance was offered. The approximate failure mileage was 122,000.

Electric power assist system · 122,000 miles · Sep 2021

Electrical system all 57 →

The contact owns a 2014 Ford Flex. The contact stated that on various occasions, the vehicle failed to start. The contact also stated that the vehicle failed to unlock using the key fob. The contact had a locksmith go to her residence, and the key fob battery, and two unknown fuses were replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that on various occasions, the "No Key Detected" message was displayed. The vehicle was taken to a local dealer, where the failure could not be duplicated. The contact stated that the failure persisted and that when the vehicle was taken back to the dealer, it was diagnosed that the key fob needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. …

99,000 miles · Mar 2022

After reporting to work on [redacted], I discovered that the front of my vehicle was on fire. Emergency services were immediately contacted, and employees on site attempted to contain the fire using fire extinguishers. The fire department arrived shortly thereafter and successfully extinguished the fire. Despite these efforts, the vehicle was ultimately deemed a total loss. Later that day, my sister advised me to review footage from our Ring camera from that morning. The video shows visible sparks coming from underneath my vehicle prior to my departure. At that time, I drove approximately nine miles to work, unaware of any issue with the vehicle.

Jan 2026 · fire

Fuel & propulsion system all 50 →

The contact owns a 2014 Ford Flex. The contact stated that while her wife was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly after the steering wheel jerked in the right direction. As a result, the driver lost control of the vehicle and collided with a dividing wall on the side of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The air bags did not deploy. No warning lights were illuminated. A police report was not filed, and no injuries were reported. The vehicle was taken to an independent mechanic, who diagnosed a failure with both control arms. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who was able to duplicate the failure but was unable to provide a diagnosis. The vehicle was not repaired. …

Delivery › Fuel pump · 138,000 miles · Mar 2024 · crash

The contact owns a 2014 Ford Flex. The contact stated that while stopped at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer where it remained. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or notified of the failure. The approximate failure mileage was 104,000.

Delivery › Fuel pump · 104,000 miles · Mar 2022

2014 Ford Flex engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.5L 6-cyl6-speed automaticFWD18 / 25 / 20
3.5L 6-cyl6-speed automaticAWD17 / 23 / 19
3.5L 6-cyl turbo6-speed automaticAWD16 / 23 / 18

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2014 Ford Flex a good car?

Based on 249 owner complaints filed with NHTSA, the 2014 Flex rates avoid: 2.3× as many complaints as a typical year of the Flex at the same age. It is one of the Flex years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Ford Flex?

The steering — 66 complaints, 27% of all complaints for this model year, most often about electric power assist system. Next are the electrical system (57) and fuel & propulsion system (50).

How many recalls does the 2014 Ford Flex have?

There are 4 recalls for the 2014 Ford Flex, the most recent from February 10, 2020 (rear). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Flex?

The best years by complaints, compared at the same age, are 2017, 2012 and 2016. Years to avoid or approach with caution: 2013, 2019, 2014 and 2009. See the full Ford Flex years comparison.

At what mileage do 2014 Ford Flex problems happen?

The median mileage reported in complaints is about 65,000 miles; 31% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.