Ford Fiesta Door Lock & Latch Problems

Door Lock & Latch complaints by model year

Which parts fail

• Doors › Latch
  88
• Hood › Latch
  2

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  1812%
• 25k–50k
  5638%
• 50k–75k
  3524%
• 75k–100k
  2316%
• 100k–150k
  117%
• 150k+
  53%

What owners report

The contact owns a 2015 Ford Fiesta. The contact stated that while the vehicle was parked, the front passenger's door latch failed to latch as needed, and the front passenger's door failed to close securely. The contact used duct tape to prevent the door from opening unexpectedly. The contact stated that the failure started shortly after the vehicle was purchased. The contact stated that the vehicle was taken to several independent mechanics however, the failure was not duplicated. The dealer was made aware of the failure and provided the contact the cost for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 89,072.

The contact owns a 2015 Ford Fiesta. The contact stated that while her son was driving at an undisclosed speed, the passenger's side front door inadvertently opened. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for a diagnostic test. The contact related the failure to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger's side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

The contact owns a 2013 Ford Fiesta. The contact stated while making a left turn at the traffic light, with her grandchild in a car seat in the rear passenger seat, the rear passenger's side door opened inadvertently. The contact stopped in the middle of the road. A bystander attempted to close the rear passenger's side door; however, the door failed to closed. The bystander was able to keep the door closed by using a cord. The contact moved her grandchild to the rear middle seat. The contact also stated that while driving on another occasion, the front driver's side and front passenger's side doors inadvertently opened. Additionally, the contact stated while driving on a slight incline, the vehicle inadvertently rolled back. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact depressed the brake pedal, but the failed to respond. …

The contact owns a 2013 Ford Fiesta. The contact stated that while driving approximately 40-45 MPH, the driver's door unintendedly opened. The contact immediately pulled over to attempt to close the door; however, the door failed to close. The contact used a rope to keep the door closed with the rear passenger's door on the driver's side door. The vehicle was previously included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), and the vehicle was inspected and determined that there was no failure with the doors. The vehicle was not repaired at that time, and the recall was closed. The vehicle was taken to the dealer who diagnosed that the door latch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 78,000.

The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 mph and coming to a stop, she heard an abnormal sound and the vehicle started shuddering and inadvertently stalled. The "Transmission Failure" message appeared on the instrument panel along with several other unknown warning lights. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The contact stated the failure reoccurred while driving and the vehicle was taken to the dealer who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. …

The contact owns a 2012 Ford Fiesta. The contact stated that while entering the vehicle and closing the front driver's side door, the door failed to latch properly. While driving 70 MPH, the front driver's side door opened. The contact secured the door with a bungee cord and continued driving. A dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). Additionally, the contact was informed that the VIN was not included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer, Ford Motor Company, was notified of the failure by phone, but no assistance was provided. The failure mileage was approximately 190,000.

Related recalls (5)

NHTSA investigations