2014 Ford Fiesta Door Lock & Latch Problems

Which parts fail

• Doors › Latch
  15

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  522%
• 25k–50k
  730%
• 50k–75k
  417%
• 75k–100k
  313%
• 100k–150k
  313%
• 150k+
  14%

Owner reports

Selected complaints filed with NHTSA by 2014 Ford Fiesta owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger's side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

Tl* the contact owns a 2014 Ford Fiesta. While driving at an unknown speed, the contact noticed that the rear driver's side door opened. The contact pulled over to close the door, but it would not latch. The contact's son had to hold the door closed while driving to the contact's residence. The contact tied the rear driver's door with a piece of rope and drove to the dealer (legacy Ford, 413 industrial blvd, mcdonough, ga 30253) where it was diagnosed that the door latch was faulty. This was the second door latch failure within a year. During the first occurrence, the rear passenger door opened while driving. Greene Ford (2365 browns bridge rd, gainesville, ga 30504) stated that there was a recall on all four door latches and, to the contact's understanding, the recall repair had been performed. …

Tl* the contact owns a 2014 Ford Fiesta. The contact stated that the rear passenger side door latch detached. The vehicle was taken to jones Ford buckeye (24600 w yuma rd, buckeye, az 85326, [phone]) where it was determined that the VIN was not included in NHTSA campaign number: 16V643000 (latches/locks/linkages); however, the technician repaired the rear passenger side door latch as a courtesy. The contact requested that all the door latches be replaced, but the technician declined. The contact stated that the rear driver's side door latch detached and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failures and provided case number: [redacted]. The failure mileage was approximately 180,000.

Tl* the contact owns a 2014 Ford Fiesta. The contact stated that the front driver's side door latch malfunctioned and the door failed to remain closed. The cause of the failure was not determined. The contact indicated that the vehicle was included in NHTSA campaign number: 20V177000 (latches/locks/linkages) however, the parts needed to repair the vehicle were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer chino hills Ford located at 4480 chino hills pkwy, chino, ca 91710 was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Tl* the contact owns a 2014 Ford Fiesta. While the vehicle was parked, the contact attempted to open the front passenger door. The contact's left middle finger came in contact with the interior door latch and the contact sustained a deep laceration. Medical attention was required and the contact went to his doctor. The contact stated that the metal and plastic components in the latch had separated, leaving a sharp edge. The manufacturer was made aware of the failure and stated that this was the first time they heard of this issue the vehicle was not diagnosed or repaired. The approximate failure mileage was 14,000. Updated 06/27/17

Tl* the contact owns a 2014 Ford Fiesta. The contact stated that the rear passenger side door failed to latch without warning. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. The failure recurred. The contact received notification of NHTSA campaign number: 15V246000 (latches/locks/linkages) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 17,000.

Tl* the contact owns a 2014 Ford Fiesta. The contact stated while driving approximately 35 MPH, the rear driver's side door unlatched independently causing the door to open. The vehicle was taken to cutter Ford located at 98-015 kamehameha hwy, aiea, hi 96701, to be diagnosed. The contact was informed that the door latches were defective and needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was included in the NHTSA campaign number: 20V177000 (latches/locks/linkages). The manufacturer was notified of the failure. The failure mileage was 51,000.

Tl* the contact owns a 2014 Ford Fiesta. The contact stated that while driving various speeds, the rear passenger side door opened independently. The failure recurred several times. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired however, the failure recurred. The VIN was not included in NHTSA campaign number: 15V246000 (latches, locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 20,000. The VIN was not available.

Tl* the contact owns a 2014 Ford Fiesta. The contact stated that the vehicle's door latching system failed. The vehicle was taken to glen jones Ford casa grande (1932 north pinal avenue, casa grande, az) to be repaired for the rear driver's side latch, but the failure recurred. The contact stated that the door ajar indicator illuminated while driving. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 17V210000 (latches/locks/linkages). The failure mileage was 20,000.

Related recalls

NHTSA investigations

Door Lock & Latch complaints in other Fiesta years